General Manager

General Manager

Location: Grabouw, Western Cape

We are looking for a motivated hospitality professional who thrives in a dynamic environment, enjoys being part of an active outdoor community, and has the drive to take our Food & Beverage offering to the next level.

Key Responsibilities

• Oversee the day-to-day operations of the hotel, restaurant, and guest facilities.
• Lead, motivate, and develop a high-performing team.
• Deliver exceptional guest service and ensure consistently high standards.
• Drive the growth and profitability of the Food & Beverage department.
• Develop and implement initiatives to increase restaurant patronage from both hotel guests and the local community.
• Manage budgets, stock control, purchasing, and cost management.
• Build relationships with local businesses, cycling clubs, event organisers, and tourism partners.
• Ensure compliance with health, safety, and hospitality regulations.
• Identify opportunities to increase occupancy, revenue, and guest satisfaction.

Minimum Requirements

• Proven experience in a General Manager, Operations Manager, or senior hospitality management role.
• Strong Food & Beverage management experience with a proven ability to increase restaurant revenue.
• Excellent leadership, communication, and people management skills.
• Strong financial acumen, including budgeting, cost control, and reporting.
• Experience in hotel operations and guest experience management.
• Highly organised, proactive, and solutions-driven.
• Comfortable working weekends, public holidays, and peak hospitality periods.
• A valid driver's licence.

Preferred

• A genuine passion for outdoor activities such as mountain biking, trail running, hiking, or similar adventure sports.
• Experience in boutique hotels, lodges, lifestyle hospitality, or destination properties.
• Experience in marketing events, group bookings, or hospitality sales.

What We're Looking For

The ideal candidate is someone who enjoys an active lifestyle, naturally connects with our guests and the outdoor community, and is excited to be visible within the business. They are equally comfortable leading a team, engaging with guests, and identifying opportunities to grow the restaurant into a destination for both visitors and locals.

If you're an energetic hospitality professional ready to lead an exciting outdoor-focused property and make a real impact, we'd love to hear from you.

Work Location: In person