General Manager

General Manager required for a leading food services provider and distributor.

PURPOSE

To manage and lead The Business to maximize profitability, maintain operational standards, ensure excellent customer service and compliance with the relevant Acts. To lead a dynamic sales team and build relationships with suppliers.

WORK EXPERIENCE

• Minimum of 5 years’ experience in a food service / warehouse & logistics / retail environment
• Minimum of 10 years’ experience in a management role
• Relevant computer experience, specifically Excel
• Relevant food and wholesale experience

BUDGETS

• Achieve and exceed all financial budgets

FINANCE AND ADMINISTRATION

• Comply with all relevant management reporting processes
• Manage all the financial procedures of The Business
• Maintain correct and competitive pricing and ensure that an acceptable Gross Profit percentage is managed & achieved
• Ensure all outstanding Debtors / Accounts are recovered timeously & review and authorize all transactions reflected on the bank statements plus review and authorize creditor payments
• Interpret management reports, review monthly management accounts, comment on variances & take relevant action
• Consistently monitor warehousing, product, labour costs and pricing, ensuring departmental projections and budgets are adhered to

OPERATIONS & CUSTOMER CARE

• Ensure all operational standards are implemented and maintained at The Businessas required by the Company
• Comply with all relevant checklists & evaluations as set out by the Company and ensure audit compliance pertaining to the business in which The Businessoperates
• Interface with customers & clients, resolve queries and complaints and ensure high levels of customer satisfaction
• Ensure stock takes take place on a daily, weekly, monthly & quarterly basis and ensure all company procedures are followed and shrinkage controlled.
• Ensure Warehouse Manager oversees the safe receipt, storage, retrieval and timely and accurate dispatch of goods
• Ensure productivity targets are met and computerized administration and automated storage and retrieval systems are maintained
• Ensure maintenance procedures are efficiently carried out and adherence to the required maintenance schedules and warehouse standards

BUYING AND PROCUREMENT

• Ensure products are bought at the best price for the business and based on supplier relationships
• Work closely with other GM’s and procurement executive on all buying related matters
• Ensure rebates and discounts are maximized

WORKING CAPITAL MANAGEMENT

• Full accountability for working capital management based on set targets – Stock, Debtors and Creditors

STAFF MANAGEMENT

• Oversee that all staff’s time and attendance is monitored and controlled
• Manage staffs’ performance standards and adhere to company timeframes for performance management
• Ensure staff developed, training needs identified and relevant training implemented in liaison with the Group HR Manager
• Interview and hire applicants when vacancies arise
• Ensure all staff adhere to company’s disciplinary code and be involved in disciplinary process as required
• Ensure all related salary & wage information is being submitted to relevant payroll administrators by the due dates
• Manage and lead dynamic sales team and ensure budgets are achieved and align this to the overall sales strategy of the business

HEALTH & SAFETY

• Ensure appointed Health & Safety Officer complies with all safety standards and regulations
• Ensure all staff are knowledgeable of the warehouse’s emergency procedures, where all emergency shut-offs and exits are located and assist customers when necessary in case of an emergency
• Ensure management facilitate all emergency response training and health and safety training for all relevant staff
• Ensure that The Business a safe, clean and healthy environment at all times
• Carry out any duty or requirement imposed on The Business by the Occupational, Health & Safety (OHS) Act
• Report any unsafe or unhealthy situations to Executives
• Ensure that the requirements of the OHS Act are complied with by all team members

GENERAL

• Perform and carry out any other ad hoc duties as and when required by executives
• Liaise with different personnel, as is required, to prevent delays and on-time delivery
• Ensure high quality standards of work are adhered to at all times

EDUCATIONAL REQUIREMENTS

• Matric or equivalent
• Related post-graduate qualification

Job Type: Full-time

Pay: R80 000,00 - R100 000,00 per month

Experience:

• General Manager: 10 years (Preferred)
• Food Distribution or Food Services: 5 years (Preferred)

Work Location: In person