General Sales Workers ( Matriculants)

General Sales Worker

Overview

We are seeking for a motivated and customer-focused General Sales Worker to support day-to-day sales activities and deliver a positive customer experience. This role is ideal for someone who enjoys working with people, maintaining organised sales processes, and contributing to overall business growth.

Key Responsibilities

• Assist customers with product and service enquiries in a professional and helpful manner
• Support daily sales activities, including processing orders and handling routine sales transactions
• Maintain accurate records of customer interactions, sales activity, and inventory where required
• Ensure products are well presented and sales areas are clean, organised, and welcoming
• Identify customer needs and recommend suitable products or services
• Follow up on customer requests and resolve basic issues in a timely manner
• Work closely with team members to achieve sales targets and maintain high service standards
• Help receive, unpack, label, and organise stock as needed
• Monitor stock levels and report shortages or discrepancies
• Contribute to a positive team environment through reliable and proactive support

Required Skills and Experience

• Previous experience in a sales, retail, or customer service role
• Strong communication and interpersonal skills
• A friendly, professional, and approachable manner
• Good organisational skills and attention to detail
• Ability to work well in a team and take direction when needed
• Basic numeracy and confidence handling sales transactions
• Ability to manage multiple tasks in a busy work environment
• Reliable, punctual, and committed to providing excellent service

Nice to Have

• Experience using point-of-sale systems or basic sales software
• Product knowledge relevant to the employer’s industry
• Experience with stock control or merchandising
• Confidence in upselling or cross-selling products and services

What Success Looks Like

• Customers receive prompt, helpful, and professional service
• Sales transactions are processed accurately and efficiently
• Stock and sales areas are maintained to a high standard
• The sales team is well supported in achieving business goals
• Daily operations run smoothly and consistently

Work Environment

This role suits someone who is hands-on, service-driven, and comfortable working in a customer-facing environment. The successful candidate will play an important part in supporting sales performance and helping create a positive experience for every customer.

Growth Opportunity

This position offers the opportunity to build core sales and customer service skills, gain valuable product and operational knowledge, and grow within a broader sales or retail career path.