General Sales Workers ( Matriculants )

Overview

We are currently seeking motivated and customer-focused General Sales Workers to join a growing retail and sales environment in East London. This opportunity is ideal for matriculants who are eager to build workplace experience, develop strong customer service skills, and grow within a sales-focused role.

The successful candidates will support daily sales activities, assist customers, maintain store presentation standards, and contribute to achieving team sales goals. This role suits individuals who are energetic, reliable, and committed to delivering a positive customer experience.

Key Responsibilities

• Welcome customers in a professional and friendly manner
• Assist customers with product selection and provide accurate information about products and promotions
• Support the sales process by helping customers find suitable items based on their needs
• Process sales transactions accurately and efficiently where required
• Replenish stock on shelves and ensure products are displayed neatly and attractively
• Monitor stock levels and report low, damaged, or missing stock to management
• Keep the sales floor clean, organised, and presentable at all times
• Assist with receiving, unpacking, and arranging incoming stock
• Help prevent stock loss by following company procedures and maintaining awareness on the shop floor
• Handle customer queries and refer more complex issues to senior staff when necessary
• Work collaboratively with team members to meet daily and monthly sales targets
• Follow company policies, health and safety procedures, and operational guidelines

Requirements

• Grade 12 / Matric certificate
• Good verbal communication skills
• Basic numeracy and literacy skills
• A positive attitude and willingness to learn
• Strong customer service approach
• Ability to work well in a team
• Reliable, punctual, and well-presented
• Able to work retail hours, including weekends and public holidays if required
• Physically able to stand for long periods and assist with moving stock when needed

Nice to Have

• Previous retail, sales, or customer service experience
• Basic cashier or point-of-sale experience
• Confidence in handling customer questions and resolving simple issues
• Interest in building a long-term career in retail or sales

What Success Looks Like

• Customers receive helpful, friendly, and efficient service
• Shelves and displays remain fully stocked, clean, and visually appealing
• Sales transactions are handled accurately
• The team consistently works together to achieve store goals
• Daily store operations run smoothly and professionally

Growth Opportunity

This role offers a strong entry point for matriculants who want to gain practical sales and retail experience. Successful candidates will have the opportunity to strengthen their customer service, communication, and sales skills while building a foundation for future growth within the retail industry.

Working Environment

• On-site role based in East London
• Customer-facing retail environment
• Team-oriented workplace with hands-on daily responsibilities