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Graduate Programme

FirstRand

Johannesburg, Gauteng

Salary not listedFull-time · Posted Today

Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Job description

Job Description

Hello Future Graduate II

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our talented team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Trainee role is a developmental pipeline for key roles in business unitsAre you someone who can

  • Deliver exceptional service that exceeds customers expectations through proactive, innovative and appropriate solutions
  • Provision of an efficient execution of role responsibilities through careful and timeous planning, reporting and updating of all related information in the relevant role of learning
  • Participate in the innovation process in the business and contribute toward new innovations against objectives
  • Participation in knowledge sharing and projects to maximise skills required for the role and relevant career exploration by executing all activities required to be efficient and successful
  • Manage graduate development plan by completion of training assignments
  • Manage graduate development plan to increase own competencies and skills by attendance of training
  • Manage own development to increase own competencies Live the values of the business

You’ll benefit from our changeable benefits like:

  • Inspiring work environment
  • Work that is challenging
  • Space to make a difference.
  • Opportunities to innovate.
  • Focus on health and wellbeing (onsite wellness center, gym and crèche at our main campus to innovative employee wellbeing and financial fitness programmes)
  • Resources to help you with your professional development.
  • Generous leave policy
  • Preferential employee banking rates
  • When it comes to learning and development, we encourage our changeable to expand their knowledge, on their own, with others, in person or online.
  • As for our workspace, it is immersive, collaborative, and energetic because at FNB, innovation is our lifeblood and change in our DNA.

Are you interested to take the step? We look forward to engaging with you further. Apply now!

#POST

#FNB

#FAIRLANDS

#LI-DG2

Important Closing Date Note

Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below.

25/07/26 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.

Good to know

What does this customer service job pay?

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Do I need experience for customer service jobs in Johannesburg?

Many customer service roles in Johannesburg are open to candidates with little or no experience. Read the listing for its exact requirements.

How do I apply for this job?

Tap "Apply on Indeed" to open the original listing, where you can read the full description and apply directly. JobsZA never charges you to apply, and you should never pay money to get a job.

Found on Indeed · Posted Today

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