Graduate Research & Development Engineer

Description

Purpose Are you a recent graduate with a passion for innovation, a curious mind, and a desire to shape the future of the Software as a Service (SaaS) industry? If you're ready to be at the forefront of technological advancements and drive innovation in a dynamic environment, our GraduateResearch & Development Engineer: Innovation might be the perfect opportunity for you to kickstart your career.### Responsibilities

What You'll Learn and Do:* Creative Problem Solving: Learn how to approach complex challenges with innovative solutions. You'll be encouraged to think creatively, challenge conventions, and find novel ways to address industry-specific problems.

• Technology Trends: Stay on the cutting edge of technology. Explore emerging trends like AI, machine learning, blockchain, and more, and understand how these innovations can be applied to enhance our SaaS offerings.
• Product Development: Gain insights into the entire product development lifecycle. You'll be involved in concept ideation, prototyping, testing, and implementation of new features and products.
• Market Research: Understand customer needs and market dynamics. Conduct research to identify opportunities for innovation, ensuring that our solutions remain competitive and meet evolving demands**.**

Why Join Us:* Innovation Culture: Be part of a culture that values and rewards innovation. We encourage and support employees to explore new ideas and turn them into reality.

• Mentorship: Benefit from the guidance of industry leaders and experts who are passionate about nurturing the next generation of innovators.
• Career Growth: Our program is designed to propel you into a fulfilling career in innovation and technology. We provide opportunities for advancement and skill development.
• Impact: Your work will have a direct impact on our SaaS offerings and the industries we serve. You'll help shape the future of technology solutions**.**

If you're excited about the prospect of being an innovator in the SaaS industry and believe you have what it takes**,** then we’d like to hear from you.### Requirements

• Recent graduate with a degree in a relevant field (Technology, Computer Science, Business, Innovation, etc.)
• Strong problem-solving and critical thinking skills
• A creative and forward-thinking mindset
• Excellent communication and collaboration abilities
• An eagerness to learn and adapt to new technologies

A Bit About You Behavioral competency requirements of a Highflyer:* Team Player: Self-directed and dedicated team player who positively engages with the team to solve.

• Optimizing Processes: Optimally utilizes the tools and resources available to maximizes output. Conducts day-to-day operations using best practice to achieve effectiveness and accuracy. Continuously reviews and makes recommendations for process improvements.
• Expert Thinker: Equipped with specialist knowledge and makes recommendations that are practical, smart and ready to implement. Remains up-to-date in the industry and offers technical advice, and support to own team and others.
• Effective Problem-Solver: Resourceful, persistent, and creative when solving problems. Able to be analytical and follow a logical process to make decisions. Finds the balance between a good and quick decision through experience and knowledge. Able to present and explain thinking and the resulting decision.
• Connecting Collaboratively: Actively connects to bring cohesion and deliver excellence. Sees the value in working closely with different specialities and teams to ensure all operations are aligned to meet the required objectives.
• Maximizing Awareness: Recognizes emotions and how it affects behavior and relationships. Self-aware and picks up on emotional cues in situations. Self-manages and empowered to show initiative, follow through on commitments, and work well in a team. Listens, reflects, and responds effectively to constructive criticism.
• Enabling Strategy: Implements the action plans in order to produce practical outputs while considering the implication, and consequences for the organization and our customers.
• Action Orientated Mindset: Know-how to skilfully approach technical activities to deliver value. Eager to deliver new or improved solutions to drive the organization forward. Focused on what needs to be done and ensures follow-through on all commitments.
• Embracing Change: Invites change and stays focused and resilient, and chooses responses that are positive when feeling uncertain. Remains flexible, adaptable, and open to opportunities to be innovative. Uses failure as an opportunity to learn and grows. Thinks ahead, anticipates, and acts.
• Driving Delivery: Goal-oriented and monitors processes and systems to ensure tracking towards goals despite challenging and stressful situations. Sets high standards for quality and performance and provides metrics to show improvements as well as real-time variance for effective tracking.

Benefits

• Reimbursable communications allowance for internet and mobile phone bills
• Half-day off on your birthday
• Hybrid working with access to office hubs as required.
• Home office set-up with laptop, monitor and other related items.
• Coaching and Personal Branding sessions to provide young graduates with a strong foundation for personal and professional success.
• Feedback and coaching session with a life coach.
• Alumni Buddy for support through navigating the world of work.

About Clickatell

Clickatell, founded in Cape Town in 2000, was the first company to connect businesses with consumers via SMS using just four lines of code. Today, it powers AI-driven chat commerce for leading global brands across industries like banking, retail, telecoms, and healthcare. Over 25 years, Clickatell has led multiple industry firsts through its award-winning AI Chat Commerce Platform, enabling brands to connect, interact, and transact with customers seamlessly.

By applying for this position, you consent to Clickatell collecting and processing your personal information for recruitment purposes in accordance with POPIA and GDPR. Your information will be retained for 12 months. For enquiries, contact privacy@clickatell.com.