Guest Experience And Services Manager

O Two Hotels

Cape Town, Western Cape

Salary not listedFull-time · Posted 5 days ago

Job description (preview)

Purpose Of Position O’Two Hotels is seeking a polished, emotionally intelligent and service-led Guest Experience and Services Manager to shape the guest journey across Terra by O’Two and Mar by O’Two. This role leads the guest-facing rhythm of arrival, stay, recovery, recognition, concierge coordination and departure, ensuring every interaction feels personal, thoughtful and beautifully controlled. Key Responsibilities Lead guest experience standards across arrival, check-in, stay touchpoints, …

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Found on Adzuna · Posted 5 days ago