Guest Experience (Floor Manage) - Fourways

Duties: Operational Leadership & Floor Management: Oversee all live day-to-day floor operations to ensure operational efficiency, customer satisfaction and strong service flow. Maintain a constant and visible presence on the sales floor to proactively manage operations, customer experience, standards and team accountability. Conduct detailed floor walks at the beginning, middle and end of each shift, with hourly walkthroughs throughout trading periods. Ensure all departments consistently mainta…