Guest Experience Manager
Confidential
Other, Mpumalanga
Salary not listedFull-time · Posted 1 weeks ago
Job description (preview)
The Guest Experience Manager (GEM) is the custodian of the guest journey across the property. Their role is responsible for shaping, delivering, and continuously refining a guest experience from pre-arrival to post-departure reflects our values, sense of place, and commitment to presence, warmth, and intuitive service. This is not a front office management role, but a leadership position that sits across departments to align people, spaces, guest experiences, and service moments into one cohere…
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Found on Adzuna · Posted 1 weeks ago