Handyman/ Maintenance Worker

Job Specification: Handyman / Maintenance Worker

Location: South of Johannesburg, Gauteng
Industry: Hospitality (4-Star Hotel)
Department: Maintenance
Reports To: Maintenance Manager / Facilities Manager
Employment Type: Full-Time

Position Summary

We are seeking a skilled and reliable Handyman / Maintenance Worker to join our hotel maintenance team. The successful candidate will be responsible for ensuring that all hotel facilities, guest rooms, public areas, and back-of-house operations are maintained to a high standard. The role requires practical experience in general maintenance, including basic tiling, plumbing, electrical work, painting, carpentry, and repairs, while maintaining excellent safety and service standards expected within a 4-star hospitality environment.

Key ResponsibilitiesGeneral Maintenance

• Perform routine inspections of hotel facilities and equipment.
• Carry out preventative and corrective maintenance tasks.
• Respond promptly to maintenance requests from guests and hotel departments.
• Repair and maintain fixtures, fittings, furniture, doors, locks, windows, and other building components.
• Assist with renovations and improvement projects when required.

Plumbing

• Repair leaking taps, pipes, toilets, cisterns, and drainage systems.
• Install and replace plumbing fixtures and fittings.
• Conduct basic fault-finding and preventative maintenance on plumbing systems.
• Ensure water systems operate efficiently and safely.

Electrical

• Replace light fittings, bulbs, switches, plug points, and circuit breakers where permitted.
• Diagnose and resolve minor electrical faults.
• Conduct routine checks of electrical systems and equipment.
• Escalate complex electrical issues to qualified electricians when necessary.
• Ensure compliance with electrical safety standards.

Tiling and Building Repairs

• Conduct basic tiling repairs and replacement of damaged tiles.
• Repair grouting and sealants in bathrooms, kitchens, and public areas.
• Perform minor plastering, patching, and wall repairs.
• Carry out painting and finishing work as required.

General Facilities Support

• Assist with HVAC, pool, irrigation, and other facility-related maintenance tasks.
• Support setup and maintenance of conference and event venues.
• Monitor and maintain hotel grounds and external areas.
• Ensure tools, equipment, and maintenance stores are organized and properly maintained.

Health & Safety

• Adhere to Occupational Health and Safety (OHS) regulations.
• Follow hotel safety procedures and emergency protocols.
• Identify and report safety hazards immediately.
• Maintain a clean and safe working environment at all times.

Minimum RequirementsEducation

• Grade 12 (Matric) or equivalent.
• Relevant technical qualification, trade certificate, or maintenance-related training will be advantageous.

Experience

• Minimum 3–5 years' experience in a handyman, maintenance, or facilities maintenance role.
• Previous experience within a hotel, hospitality, lodge, residential estate, or commercial property environment is advantageous.

Technical Skills

The successful candidate should demonstrate practical competency in:

• Basic plumbing repairs and installations.
• Basic electrical maintenance and fault finding.
• Tiling repairs and installation.
• Painting and finishing.
• Carpentry and minor building repairs.
• General maintenance and preventative maintenance practices.
• Use of hand and power tools.
• Reading basic maintenance manuals and instructions.

Knowledge

• Occupational Health and Safety (OHS) principles.
• Basic building maintenance systems.
• Preventative maintenance procedures.
• Customer service principles within a hospitality environment.

Personal Attributes

• Strong problem-solving and troubleshooting abilities.
• Reliable, honest, and trustworthy.
• Good communication and interpersonal skills.
• Ability to work independently with minimal supervision.
• Strong attention to detail.
• Professional appearance and conduct.
• Ability to prioritize tasks and work under pressure.
• Flexible and willing to work shifts, weekends, public holidays, and after-hours call-outs when required.

Physical Requirements

• Physically fit and capable of lifting, carrying, climbing ladders, and performing manual tasks.
• Comfortable working indoors and outdoors.
• Able to stand and walk for extended periods.

Key Performance Indicators (KPIs)

• Response time to maintenance requests.
• Completion rate of preventative maintenance schedules.
• Quality of repairs completed.
• Reduction in repeat maintenance issues.
• Compliance with safety standards.
• Guest and departmental satisfaction regarding maintenance services.

Advantageous Requirements

• Valid South African driver's licence.
• Experience with hotel property maintenance systems.
• Knowledge of swimming pool maintenance.
• Basic welding skills.
• Experience with generators, pumps, and water systems.

Salary Range

Market-related, depending on experience, qualifications, and demonstrated technical competency.

Start Date: As soon as possible.

Pay: From R7 770,00 per month

Education:

• High School (matric) (Required)

Experience:

• Maintenance : 3 years (Required)

Location:

• Johannesburg South, Gauteng (Required)

Work Location: In person