Handyman

( 20746 )

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy™, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Set in the vibrant heart of Cape Town’s waterfront, surrounded by restaurants, shopping, art and entertainment; on the doorstep of Table Mountain; and within easy reach of spectacular beaches, national parks, and winelands; One&Only Cape Town is the ultimate curator of discovery, from active adventures, to mindful moments and exclusive, tailored experiences. The warm South African charm is one of our most unique and valued assets. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion

This role is responsible for the Handyman within the hotel. The position focuses on ensuring that the building, guest rooms, public areas and equipment remain safe, functional and well maintained through regular inspections, preventative maintenance and prompt repairs.

The role requires a strong understanding of the hotel’s buildings, equipment, electrical and plumbing systems, pipe and cable routes, valves, control panels, ducting, meters and fire safety systems. The employee must carry out room and public-area maintenance checks, identify defects, prevent potential breakdowns and report any issues to the supervisor.

The position also involves responding to daily maintenance requests, accurately recording completed work, attending emergency and fire alarm call-outs, and ensuring that all safety procedures are followed. Hotel assets must be protected, appropriate protective equipment must be used, and the work environment must remain clean and safe.

The employee is expected to work independently when required, while also cooperating with other departments, contractors and maintenance colleagues. Good communication is important, particularly when dealing with guests and explaining or coordinating maintenance requirements.

Overall, this position requires someone who is technically capable, safety-conscious, reliable and able to work independently and as part of a team, with the flexibility to respond to urgent maintenance needs, weekend and public-holiday duties, and other operational requirements to ensure guest satisfaction and the smooth running of the hotel.

Skills, Experience & Educational Requirements

• To be able to complete work in a timely manner.
• Have at least 3 years’ experience in a similar post.
• Fluent in written and spoken English, other languages spoken are a distinct advantage
• To be able work well under pressure.
• To be able to work shifts, public holidays and weekends.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.