Head of Customer Experience & Operations

takealot.com is seeking a skilled leader to manage customer service operations for multiple brands. This role involves leading, coaching, and developing customer service managers while overseeing large-scale operations aimed at enhancing customer experiences. The ideal candidate will have at least 5 years of experience in operations management, a Bachelor's degree, and a proven track record of improving customer support processes. Join takealot.com to make a significant impact on customer satis…