Health Product Manager

Introduction Through our client-facing brands Momentum Group, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members.

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Role Purpose The role is responsible for identifying clinical, operational and claims related risks that may impact scheme solvency, client value and health outcomes. Using a structured design thinking methodology, the Product Manager must define problems, formulate hypotheses, assess feasibility, and translate solutions into commercially viable, scalable and governance compliant product features.

Requirements

• A tertiary clinical qualification (e.g. BCur, MBChB or equivalent).
• Postgraduate business qualification is advantageous.
• 7 to 10 years experience within medical schemes, managed care or health risk environments.
• Proven experience in product development, solution design or cross functional project leadership.
• Strong understanding of medical scheme legislation and funding models.
• Demonstrated experience in business case development and financial impact modelling.

Duties & Responsibilities

• Lead multiple complex initiatives through a structured design cycle:
• • Problem definition and needs discovery
    • Clinical and financial risk assessment
    • Feasibility analysis
    • Pilot design and testing
    • Governance alignment
    • Implementation planning
    • Post implementation review
• Translate business and technical requirements into clear roadmaps with defined milestones, accountability and measurable outputs.
• Identify required human, technical and financial resources and secure alignment before implementation.
• Monitor project progress and proactively adjust timelines, scope or specifications where risks emerge.
• Ensure all initiatives meet governance, compliance and audit requirements before release.
• Define clear KPIs for each initiative including utilisation, cost impact, clinical outcomes and operational efficiency.
• Establish monitoring dashboards and provide structured monthly performance reporting with actionable insights.
• Close the loop on initiatives by conducting formal post implementation reviews and recommending optimisation actions.
• Build and independently manage relationships with internal and external stakeholders relevant to the portfolio.
• Serve as the accountable owner for stakeholder queries, escalations and performance concerns related to assigned initiatives.
• Present solution proposals and performance updates to management, clients or governance forums where required.
• Engage proactively with stakeholders to identify changing needs and recommend structured adjustments to service offerings.
• Ensure effective rollout and utilisation of solutions across relevant business units.

Competencies

• Business Acumen.
• Collaboration.
• Client / Stakeholder Commitment.
• Impact and Influence.
• Drive for Results.
• Self Awareness and Insight.
• Leads Change and Innovation.
• Diversity and Inclusiveness.