Hospitality managers

Pan Collection

Cape Town, Western Cape

Salary not listedFull-time · Posted Today

Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Job description

We’re Hiring: Hospitality Managers

Cape Town
Start Date: Immediate; must be ready to start.
Salary: Competitive, based on experience

We are looking for an energetic, hands-on Hospitality Manager to join our team and support the day-to-day operations of our venue. If you are passionate about guest service, enjoy working with people, and have a strong eye for detail, we’d love to hear from you.

Key Responsibilities

Support the senior management team with daily operations
Ensure exceptional guest experiences from arrival to departure
Supervise and support FOH teams (waiters, hosts, bar staff, etc.)
Handle guest queries, complaints, and service recovery professionally
Maintain service standards and help drive team performance
Assist with staff training, rostering, and team communication
Monitor cleanliness, service flow, and overall guest satisfaction
Contribute to smooth opening and closing procedures

Requirements

Minimum 3 years’ hospitality experience in a supervisor or similar role
Strong communication and leadership skills
Passion for customer service and teamwork
Ability to remain calm under pressure
Reliable, punctual, and professional
Willingness to work evenings, weekends, and public holidays when required

Bonus: Experience in restaurants, hotels, or other fast-paced hospitality environments.

What We Offer

Growth opportunities within the company
Supportive management team and positive work environment
Ongoing training and development
Opportunity to build a long-term career in hospitality

To apply, please send your CV and a short motivation letter.

Job Type: Full-time

Pay: R20 000,00 - R30 000,00 per month

Ability to commute/relocate:

Cape Town, Western Cape 8000: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person

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Good to know

What does this customer service job pay?

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Do I need experience for customer service jobs in Cape Town?

Many customer service roles in Cape Town are open to candidates with little or no experience. Read the listing for its exact requirements.

How do I apply for this job?

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Found on Indeed · Posted Today