Hospitality managers
Pan Collection
Cape Town, Western Cape
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
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Job description
We’re Hiring: Hospitality Managers
Cape Town
Start Date: Immediate; must be ready to start.
Salary: Competitive, based on experience
We are looking for an energetic, hands-on Hospitality Manager to join our team and support the day-to-day operations of our venue. If you are passionate about guest service, enjoy working with people, and have a strong eye for detail, we’d love to hear from you.
Key Responsibilities
- Support the senior management team with daily operations
- Ensure exceptional guest experiences from arrival to departure
- Supervise and support FOH teams (waiters, hosts, bar staff, etc.)
- Handle guest queries, complaints, and service recovery professionally
- Maintain service standards and help drive team performance
- Assist with staff training, rostering, and team communication
- Monitor cleanliness, service flow, and overall guest satisfaction
- Contribute to smooth opening and closing procedures
Requirements
- Minimum 3 years’ hospitality experience in a supervisor or similar role
- Strong communication and leadership skills
- Passion for customer service and teamwork
- Ability to remain calm under pressure
- Reliable, punctual, and professional
- Willingness to work evenings, weekends, and public holidays when required
Bonus: Experience in restaurants, hotels, or other fast-paced hospitality environments.
What We Offer
- Growth opportunities within the company
- Supportive management team and positive work environment
- Ongoing training and development
- Opportunity to build a long-term career in hospitality
To apply, please send your CV and a short motivation letter.
Job Type: Full-time
Pay: R20 000,00 - R30 000,00 per month
Ability to commute/relocate:
- Cape Town, Western Cape 8000: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person
Found on Indeed · Posted 2 weeks ago · Last checked 2 weeks ago
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Cape Town?
Many customer service roles in Cape Town are open to candidates with little or no experience. Read the listing for its exact requirements.
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Found on Indeed · Posted 2 weeks ago
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