Hotel Receptionist

President Hotel Cape Town

Other, Western Cape

Salary not listedFull-time · Posted Yesterday

Receptionist and front-desk roles are a popular office entry point for well-presented matriculants with good communication skills.

This listing does not state a salary. As a guide, receptionist roles in South Africa typically pay R7 000 to R15 000 a month (indicative).

Job description

Because every great hotel stay begins with a warm welcome and a confident smile.

At The President Hotel, the hotel front desk is more than just check-ins and check-outs, its where first impressions are made, guest relationships begin, and memorable hotel stays are created. As we continue our journey toward luxury, were looking for aHotel Receptionistwho can deliver exceptional guest service while keeping the hotel Front Office running smoothly and professionally at a very busy front desk.

If you know your way around OPERA PMS, enjoy working with people, and thrive in a busy hotel environment, this role is for you.

Minimum Requirements

Matric Certificate (Grade 12)

Hospitality qualification or diploma (advantageous)

Minimum 2 years experience within a hotel front office or hotel reception environment

Previous experience as a Hotel Receptionist or Front Office Receptionist preferred

Strong hands-on OPERA PMS experience essential

Strong computer literacy, including OPERA PMS and Microsoft Office

Experience within a busy 4-star or 5-star hotel environment preferred

Excellent communication and guest service skills

Ability to work shifts, weekends, and public holidays

Professional grooming and presentation

CV must be fully updated prior to submission

What Youll Be Doing

Welcoming hotel guests with warmth, professionalism, and confidence

Managing hotel check-ins and check-outs efficiently using OPERA PMS

Assisting guests with requests, queries, and general hotel information

Handling guest complaints and concerns professionally and efficiently

Ensuring all guest profiles, bookings, and billing details are accurate

Managing cashiering procedures and daily hotel reception administration

Communicating effectively with Housekeeping and other hotel departments

Monitoring arrivals, departures, room allocations, and guest requests

Maintaining hotel Front Office standards and SOPs at all times

Delivering exceptional hotel guest service and creating memorable experiences

Keeping the hotel reception area neat, organised, and professional

Supporting the Front Office team wherever needed to ensure smooth hotel operations

Why Join The President Hotel

Be part of a hotel team that genuinely cares about guest experience

Work in a high-volume, professional hotel environment

Play a key role in our journey toward luxury

Engage with a diverse international hotel guest base

Competitive salary, company contribution to medical and pension and great team culture

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Good to know

What does this receptionist job pay?

This listing does not state a salary. As a guide, receptionist roles in South Africa typically pay R7 000 to R15 000 a month (indicative).

Do I need experience for receptionist jobs in Other?

Many receptionist roles in Other are open to candidates with little or no experience. Read the listing for its exact requirements.

How do I apply for this job?

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Found on Indeed · Posted Yesterday