HR Business Partner - FTC

IT’S NOT JUST AN OPPORTUNITY TO GET ON THE CAREER LADDER.

IT’S AN OPPORTUNITY TO HELP THE WORLD GET ON TOGETHER

Why do people call us the world’s most international company? Is it because we operate in more countries than any other logistics provider? Is it because we invented cross border shipping over 45 years ago? Or is it, perhaps, because what we do connects people across the world. And the more we can connect people, the better life on earth becomes.

We love our role in the world. And we’re looking for the right people to help us maintain - and grow it. People like you**.**

**Ready to Lead &**Win Become Our HR Business Partner (FTC)

Reporting to: HR Manager

Location: Waterfall

Duration: 7 Months

Why You’ll Love This Role

Implement various HR processes and policies by providing day-to-day HR support and solutions to attract, manage, develop, motivate and retain employees to achieve business objectives in line with business needs, overarching HR plans/ policies, best practices and current legislation.

What you’ll own

• Support Managers in managing Conflict Management in the workplace.
• Handle all Grievances from employees and follow-through.
• Where necessary escalate certain cases to the ER manager.
• Ensure that you the ER manager is fully aware of the cases you are handling so that he can support.
• Act as a trusted HR business partner and consultant, providing advice across HR disciplines to managers, employees, and colleagues at the local level.
• Partner with management to communicate HR policies, procedures, programs, and labour laws.
• Serve as a role model and advocate for organizational culture and values, driving recognition, accountability, and continuous improvement.
• Implement organizational change initiatives (e.g., reorganizations, redundancies, redeployment) to support business strategy, ensuring risk mitigation while balancing employee welfare and business objectives.
• Support cultural change and communication programs.
• Support managers in establishing clear and meaningful KPIs and track HR service effectiveness through analytics and improvement initiatives.
• Support managers through the full employee lifecycle: recruitment, contracts, onboarding, and retention strategies.
• Conduct necessary checks before the appointment of new talent.
• Ensure tailored recruitment and talent management activities via Avature and MTW to attract, select, and retain talent for current and future business needs.
• Work through the HR Coordinator to manage the end-to-end onboarding process, including documentation, induction programs, and system access setup.
• Collaborate with managers and relevant departments to ensure smooth transitions for new hires and exiting employees.
• Ensure delivery of annual performance and salary review processes and that these are aligned with global/regional standards and timelines.
• Support Learning & Development to facilitate LEADS Reviews, preparatory talks, and performance calibration meetings in line with agreed principles.
• Partner with Learning & Development to deliver certified programs and development solutions that build organizational capability and leadership strength.
• Drive, together with Learning & Development, employee career development initiatives to retain key talent and strengthen succession pipelines.
• Lead the planning and delivery of employee wellbeing calendar and Adhoc initiatives
• Manage the full lifecycle including stakeholder engagement, vendor coordination, budgeting, and post-implementation reviews to ensure continuous improvement.
• Collaborate with HRBPs, and the business to ensure effective messaging and adoption
• Provide insights, reporting and data-driven recommendations to senior leadership
• Stay current with HR industry developments and labour legislation.
• Assist in preparing HR documentation, reports, and evidence required for internal and external audits including CRISP.
• Collaborate with auditors and relevant stakeholders to provide accurate and timely information during audit processes.
• Identify gaps and risks highlighted during audits and support corrective action plans to ensure compliance.
• Maintain confidentiality and integrity of employee data and HR records throughout the audit process.
• Contribute to continuous improvement by implementing recommendations from audit findings to strengthen HR governance.
• Provide monthly HR reports related to ER, Employee Engagement, L&D, Talent, and Performance.
• Deliver actionable insights through HR dashboards and analytics (e.g., attrition, absenteeism, engagement, diversity).
• Vendor management as per internal DHL processes and expectations

What we are looking for

• Bachelor’s degree in human resources, Industrial Psychology, or related.
• Min 4 years’ experience across all key aspects of HR processes including Talent, C&B, ER/IR, L&D, Engagement, etc.
• Strong knowledge of labour laws, HR policies, and organizational development.
• Excellent stakeholder management and influencing skills.
• Able to travel nationally; valid driver’s license

Why Join Us?

Because at DHL, we don’t just move shipments—we move careers forward. You’ll work with a global leader that values innovation, inclusion, and continuous learning. Expect growth opportunities, a collaborative culture, and the chance to make a real impact.

Ready to make your mark? Apply now and let’s build the future together

We are committed to equal opportunity and reject any forms of discrimination. The basis for employee selection at DHL Group is qualification, performance, skills and experience