HR Generalist (SOSA)

Absolutely — this is the Indeed-ready version I’d post. I’ve shortened the internal JD into a candidate-facing advert, while keeping the important scope and naturally building in searchable terms such as HR Generalist, Human Resources, Employee Relations, Recruitment, Labour Relations, Payroll, Employment Equity, OHS, BCEA, LRA and CCMA. The content is grounded in your Shoreability JD.

HR Generalist

Location: Umhlanga, Durban
Job Type: Full-time, Permanent
Work Arrangement: Office-based
Salary: R20,000 CTC per month

About the Role

Shoreability is looking for an experienced, organised and hands-on HR Generalist to join our Human Resources team in Umhlanga.

This is a broad operational HR role suited to someone who enjoys working across the full employee lifecycle and wants exposure beyond traditional HR administration.

You will support the HR Manager across recruitment, onboarding, employee relations, probation and performance management, attendance and leave, payroll inputs, Employment Equity, Skills Development, HR compliance and Occupational Health & Safety administration.

The ideal candidate will be confident dealing with employees and managers, comfortable preparing formal HR documentation and able to manage multiple priorities in a fast-paced working environment.

Key ResponsibilitiesHuman Resources & Employee Lifecycle

• Maintain accurate and confidential employee files, HR records, trackers and system information.
• Prepare employment contracts, amendments, confirmation letters, certificates of service and other HR documentation.
• Process employee changes including new appointments, promotions, transfers, salary adjustments and terminations.
• Respond to employee and manager HR queries and escalate complex matters where required.

Recruitment & Onboarding

• Manage assigned vacancies from advertising and sourcing through to appointment.
• Screen candidates and conduct initial screening interviews.
• Prepare candidate shortlists for hiring managers.
• Coordinate interviews, reference checks, qualification checks and approved pre-employment screening.
• Prepare offers and appointment documentation.
• Coordinate new-starter onboarding, induction and employment documentation.

Employee Relations & Labour Relations

• Provide first-line HR support regarding policies, workplace conduct and fair HR processes.
• Assist with disciplinary matters, grievances, investigations, misconduct, incapacity and employee-relations processes.
• Prepare notices, warnings, meeting invitations, minutes and supporting HR documentation.
• Coordinate disciplinary enquiries, grievance meetings and employee consultations.
• Assist with documentation required for appeals, external advisers and CCMA matters.
• Monitor agreed corrective actions and follow up with managers.

Probation & Performance Management

• Maintain probation schedules and monitor 30-day, 60-day and final probation reviews.
• Follow up with managers regarding overdue reviews and documentation.
• Support performance discussions and measurable improvement objectives.
• Assist with performance counselling, Performance Improvement Plans and incapacity processes.
• Maintain accurate records of performance discussions and agreed actions.

Attendance, Leave & Payroll Support

• Monitor attendance, absenteeism, lateness and leave patterns.
• Check leave applications, medical certificates and supporting documentation.
• Prepare accurate payroll inputs before payroll cut-off.
• Assist with new starters, terminations, salary adjustments, leave deductions and overtime.
• Support routine payroll and employee-benefit queries.

Employment Equity, Skills Development & Compliance

• Maintain Employment Equity, Skills Development and training records.
• Assist with EE and consultative committee administration.
• Support workforce and training data collection for reporting purposes.
• Assist with HR audits and compliance reviews.
• Support the implementation and monitoring of approved Employment Equity and workplace skills initiatives.

Occupational Health & Safety Administration

• Maintain OHS files, registers, appointment letters and training records.
• Coordinate training for First Aiders, Fire Wardens and Health & Safety Representatives.
• Assist with workplace inspections, risk assessments, evacuation drills and H&S meetings.
• Maintain incident, injury, near-miss and corrective-action records.
• Monitor outstanding OHS actions and escalate risks or non-compliance.

Minimum Requirements

To be considered for this role, you should have:

• A relevant Diploma or Degree in Human Resources Management, Industrial Psychology, Labour Relations, Business Administration or a related field.
• A minimum of 3 years' relevant HR Generalist or operational Human Resources experience.
• Practical experience in recruitment, onboarding, employee relations, probation, performance management, leave and HR administration.
• Experience preparing formal HR correspondence, warnings, meeting records and employee-relations documentation.
• Working knowledge of South African labour legislation and employment practices, including the BCEA, LRA, Employment Equity and Skills Development requirements.
• Strong written and verbal communication skills.
• Excellent organisational, recordkeeping and follow-up skills.
• Strong attention to detail and the ability to work with confidential information.
• Proficiency in Microsoft Word, Excel, Outlook and Teams.

Experience using HR, payroll, time-and-attendance or applicant tracking systems will be advantageous.

Experience supporting Occupational Health & Safety administration, or working within a BPO, outsourcing, professional services, contact centre, multi-site or multi-client environment, will also be advantageous.

What We're Looking For

We are looking for someone who is:

• Professional, approachable and confident dealing with employees and managers.
• Organised and able to manage competing HR priorities.
• Strong in administration but also comfortable handling practical HR and employee-relations matters.
• Accurate and detail-oriented.
• Fair and objective when dealing with employee matters.
• Able to handle confidential and sensitive information appropriately.
• Comfortable following matters through to completion.
• Resilient and professional when dealing with conflict or sensitive workplace situations.

Why This Role?

This is an opportunity to develop broad, practical experience across the Human Resources function.

Rather than working exclusively in recruitment or HR administration, you will gain exposure across employee relations, recruitment, onboarding, probation, performance management, payroll support, Employment Equity, Skills Development, compliance and workplace health and safety.

If you are looking for a hands-on HR Generalist position in Durban where you can take ownership, develop your HR experience and make a meaningful contribution to a growing business, we would like to hear from you.

Salary: R20,000 CTC per month

Location: Umhlanga, Durban

Job Type: Full-time, Permanent

Work Arrangement: Office-based

Pay: Up to R20 000,00 per month

Application Question(s):

• Do you have a minimum of 3 years' experience in an HR Generalist or similar operational Human Resources role?
• Do you have a relevant Diploma or Degree in Human Resources Management, Industrial Psychology, Labour Relations, Business Administration or a related field?
• Have you personally supported employee-relations matters such as disciplinary processes, grievances, investigations, incapacity or performance management?
• Please briefly describe your practical employee-relations experience, including the types of HR processes you have personally handled or supported.
• Do you have practical experience with recruitment, onboarding, probation mana