HR Manager

ob description:

HR Manager Responsibilities

HR Strategy & Workforce Planning

• Develop and implement HR strategies aligned with the company’s goals across all branches
• Forecast staffing needs and support workforce planning at both head office and branch level
• Standardize HR policies while allowing flexibility for local branch operations

Talent Acquisition & Onboarding

• Coordinate recruitment efforts across all locations, ensuring consistency and compliance
• Work with branch managers to identify staffing needs and execute hiring plans
• Oversee smooth onboarding processes across regions to ensure new hires feel connected and supported

Performance Management & Development

• Implement performance management systems that are branch-inclusive and scalable
• Train and support line managers in setting clear goals, KPIs, and conducting evaluations
• Identify talent and create development plans that support internal mobility between branches
• Employee Relations & Communication
• Ensure consistent application of HR policies and procedures across all branches
• Serve as a mediator and support system for conflict resolution, disciplinary actions, and grievance handling
• Promote a unified company culture while respecting regional differences

Training & Capacity Building

• Assess and address training needs per branch while maintaining company-wide standards
• Develop centralized learning programs with local adaptability
• Support leadership development to build strong management teams in each location

HR Compliance & Risk Management

• Ensure compliance with labour laws and regulations in all operational regions
• Monitor and audit branches for adherence to HR practices and documentation standards
• Lead incident response efforts (e.g., misconduct, harassment) with consistency and legal integrity
• Compensation, Benefits & Payroll Coordination
• Manage compensation structures that reflect internal equity and local market competitiveness
• Oversee benefits programs, ensuring availability and relevance in each region
• Collaborate with finance and branch admins to ensure timely and accurate payroll processing

HR Data Management & Reporting

• Maintain centralized HR records with branch-level access and updates
• Generate reports on headcount, turnover, absenteeism, and other key metrics
• Use data to drive people decisions and improve HR service delivery across the company

Employee Engagement & Culture Building

• Plan and oversee engagement initiatives that connect teams across branches
• Facilitate communication between headquarters and remote teams
• Champion a company culture that scales across diverse environments
• Knowledge, Skills and Abilities
• Excellent communication and interpersonal skills
• Knowledge of labour regulations and HR practices
• Exceptional organising skills
• Highly organised and detail-oriented.
• Experience in handling employee grievances
• Experience in dealing with Unions, CCMA, Labour Court and the Department of labour including bargaining council will be an advantage
• Proficient in MS Office (esp. Powerpoint and Excel);
• Good problem-solving skills
• Prior knowledge of different HR software is an advantage
• Ability to meet business timelines and handle pressure
• Experience in Retail sector

Work Location: In person