HR Manager

Your role as a custodian contributes to a collective effort that goes beyond individual achievements. Every action supports our mission to leave the world better than we found it, and together, we work toward goals that are much bigger than any one person. It is a privilege and a serious responsibility, rooted in our long-term vision focused on restoring and safeguarding wildlife habitats for future generations.

Role Summary

The Human Resources Manager is an operations role responsible for executing HR strategy aligned with our mission and values. The role oversees all aspects of HR: Talent Management, Learning and Development, Performance Management, Remuneration, Employee and Industrial Relations, Employee Wellness, Payroll management. Additionally, contribute to policy formulation as a good governance foundation for the Human Resources function.

KEY RESPONSIBILITIES

Talent Management

• Manage the recruitment process to ensure the timely acquisition of resources to meet the reserve needs
• Ensure onboarding and induction processes are welcoming and seamless
• Maintain recruitment databases with accurate recordkeeping
• Evaluate service from recruitment agencies on an annual basis
• Champion local hiring and development initiatives in line with the community upliftment goals.
• Professionalize the offboarding process, conduct exit interviews and track trends over time

Learning and Development

• Monitor and record training needs to compile the Learning and Development plan
• Ensure employees compile a personal development plan in partnership with line management
• Maintain relationship with the Department of Employment and Labour (DOEL) to ensure the timely submission of the Workplace Skills Plan (WSP) and the Annual Training Report (ATR)
• Drive a culture of continuous learning and professional development across all departments.

Performance Management and Remuneration

• Execute the bi-annual performance review processes and record all review data.
• Follow up on poor performance and track progress over time.
• Follow up on excellent performance and ensure employee recognition.
• Support the annual remuneration processes and oversee monthly payroll processing.

Employee Relations

• Foster a values-driven, respectful, and inclusive work environment across diverse teams.
• Facilitate the resolution of disputes in partnership with line management.
• Identify wellness requirements and contribute to long term solutions.

HR Operations & Compliance

• Ensure legal and regulatory compliance with South African labour laws and relevant hospitality/conservation standards.
• Produce and manage HR data, payroll coordination, benefits administration, and contract management..

QUALIFICATIONS AND EXPERIENCE

• Bachelor’s degree in Human Resources, Industrial Psychology, or related field.
• Minimum 5 years HR experience with good understanding of South African labour laws and best practices.
• Experience in Hospitality industry would be a distinct advantage

PERSONAL ATTRIBUTES

• Strong interpersonal, communication, and conflict resolution skills.
• Culturally sensitive with experience working with diverse teams.
• High integrity, discretion, and commitment to ethical practice.
• Flexible, adaptable, and resilient in remote or challenging settings.
• Excellent attention to detail and analytical skills

WHAT WE OFFER

• Be part of a purpose-driven organization working at the intersection of luxury hospitality and ecological restoration.
• Contribute to meaningful community empowerment and employment.
• Work in one of Africa’s most breathtaking and biodiverse wilderness regions.
• A culture of innovation, collaboration, and hospitality excellence.
• Competitive compensation and benefits package. Job grade = D Lower on Paterson.

We have a strong preference for an EE candidate.