HR Operations & Strategic Support Coordinator

Job Context

Servest is a world class business which is innovative and a leader in the Integrated Facilities Management Industry. The company offers an innovative environment that will accelerate your development and skills, as the highest value is placed on attracting top talent to the organisation.

The role purpose is to provide integrated support across HR Operations, Executive Administration, and strategic People & Culture initiatives, ensuring efficient HR service delivery while enabling the Chief People Officer and broader HR team through structured coordination, administration, and governance support, including Lesipho Trust administration.

Applications that meet the stated requirements are invited for an HR Operations & Strategic Support Coordinator vacancy to join a team based at the Head office. This role reports directly to the Chief People Officer, in the People & Culture department.

Minimum Requirements

• Matric
• Diploma or Degree in Human Resources, Business Administration, or related field
• 3–5 years relevant experience.
• Exposure to executive support advantageous
• Exposure to project coordination or governance structures beneficial
• Strong knowledge of HR processes and South African labour legislation (LRA, BCEA, EEA, SDA)
• Experience working with HRIS systems (e.g. SAGE VIP, Graylink, DocIT.
• Organisational excellence.
• Confidentiality and professionalism.
• Advanced MS Office (Excel, PowerPoint, Word).
• Stakeholder engagement

Duties & Responsibilities

HR Operations & Administrative Support (50%)

• Ensure accurate, compliant HR operations across the employee lifecycle.
• Maintain accurate HRIS data and ensure audit readiness
• Prepare contracts, offer letters, and employee changes
• Manage onboarding and offboarding administration
• Capture payroll inputs and support benefits administration
• Coordinate any wellness and benefit programme that might be introduced by the company, as part of employee value proposition
• Generate monthly HR reports and support audits
• Resolve HR queries in line with policy.

Executive Support to CPO

• Provide high-level coordination support to enable CPO effectiveness.
• Manage diary, meetings, and executive engagements
• Compile EXCO/MANCO packs and track actions
• Maintain confidentiality and document control
• Coordinate governance and reporting processes.

Project Coordination & HR Initiatives

• Support implementation of strategic HR initiatives.
• Maintain trackers, timelines, and reporting dashboards
• Coordinate cross-functional stakeholders
• Support project documentation and communication packs

Lesipho Trust Administration

• Ensure governance and coordination of Trust activities.
• Coordinate meetings, packs, and minutes
• Maintain compliant records and documentation
• Track actions and stakeholder communication

People & Culture Team Coordination

• Enable effective HR team delivery.
• Support HR meetings, workshops, and forums
• Assist with internal communication and engagement initiatives
• Provide administrative support across the HR team