HR Supervisor

KZN's largest Vodacom Retail Franchisee (Est 1996) is looking for a dynamic Administrator to support the Human Resources Department at our Head Office situated in Montclair (Please note the working suburb and salary when applying for this position)

The ideal candidate must have exceptional people skills and will act as the first point of contact for all Human Resource related queries for field staff and report to the HR Director.

Your main administrative duties are servicing all staff within the various departments for biometric clocking systems, claims, vehicle tracking, equipment, group uniforms and telephone management. The ideal candidate must have experience with HR procedures and is able to carry out various administrative tasks in a timely manner while conforming to labour laws.

Responsibilities:

Organize and maintain personnel records for all field and HQ staff

Update internal databases (e.g. leave, attendance registers, uniforms, etc.)

Ensure on onboarding checks are done prior to employment

Prepare HR documents, e.g. employment contracts, induction packs, uniform and equipment allocation

Induction of new field staff

Manage and maintain group uniforms, badges with service providers and line mangers

Revise, maintain and implement new company policies aligned with company culture and legislation

Liaise with external service providers for biometric/telephone management, IT, insurance vendors when required

Manage all vehicle tracking and mileage logs

Create regular reports and presentations on HR metrics for field staff (e.g. late coming, punctuality, telephone usage, staff probation etc.)

Address staff queries on all HR related issues

Assist payroll master by providing relevant employee information (e.g. leave, absence, overtime, deductions, loans etc.) for staff

Manage all Field Staff sign on documents and explanation of policies and procedures

Implementation of monthly appraisals, printing of certificates, and stats for management on all field staff

Coordinate HR meetings e.g. probation reviews, compliance and disciplinary matters

Manage and audit Group telephone management systems daily to prevent abuse and under usage. This includes training on Pabx, maintaining user pin codes, screening of itemized billing

Conduct training on equipment for Head office and Retail staff (eg. copier, health and safety) this includes usage reports.

Maintain access control systems

Archiving of completed exit packs

Arranging labor relations issues (disciplinary enquiries, hearings, grievances etc.)

Ensure we build robust HR department and maintain good human relationships.

Requirements:

Matric + HR qualification advantageous

At least 3 years HR Administration experience or active in a relevant role implementing HR systems and processes

Experience with HR software (e.g. Sage ESS, TracTec time management system, Transunion etc.)

Computer literacy (Advanced Excel, Power point, Outlook etc.)

Tech savvy and ability to learn application software easily e.g. TracTech, Matrix tracking, Man 3000 telephone system

Thorough knowledge of labour laws

Excellent organizational skills, with an ability to prioritize important projects

Excellent verbal and written communications skills

Ability to learn and have understanding of the differences between various roles within Organization

Honest, trustworthy and willing to go the extra mile

Experience in retail time management and staff rostering

Tenacious/ persistent personality

Details:

Monday to Friday: 8am to 5pm

Saturdays: 8am - 1:30pm

Public holidays when required due to the nature of the business being retail.

Must be flexible for the first 6 months due to training

Standard leave rules apply

Must have own reliable transport

Closing date: 17 July 2026

Kindly note: Only shortlisted candidates will be contacted. If you have not received a response within 2 weeks of the closing date, please consider your application unsuccessful.

Job Type: Permanent

Pay: R8 000,00 - R11 000,00 per month

Application Question(s):

• Do do have the ability to work in a fast paced environment?
• Give us an example of what fast pace means to you in relation to your previous or current work place.
• Are you able to reliably commute to Montclair daily?

Education:

• Diploma (Preferred)

Experience:

• Time & attendance systems: 2 years (Required)
• Sage SSS leave: 1 year (Preferred)
• excellent communication skills: 3 years (Required)
• Microsoft office- and advanced excel: 3 years (Required)
• Retail Hr Admin: 5 years (Required)

License/Certification:

• code 08/10 drivers license (Required)

Work Location: In person