HRA / Payroll Administrator

Join Our Team at IIE Rosebank International

The Independent Institute of Education, Rosebank International, is part of the ADvTECH Group, Africa's leading private education provider. From our humble beginning in 1909, Rosebank International has grown to a student population of more than 48,000 students nationwide.

As we continue to expand and innovate, we invite passionate professionals to become part of our dynamic team. If you are driven by the desire to make a meaningful difference in students' lives and wish to contribute to an institution that values academic excellence, connection, and student success, we would love to hear from you.

Join us on our journey of shaping futures!

Job Purpose:

We are seeking a detail-oriented and service-focused HRA / Payroll Administrator to support the accurate processing of employee and Independent Contractor (IC) transactions on SuccessFactors Employee Central (EC) and APS.

The successful candidate will serve as a key quality assurance and compliance control within the People & Culture function, reviewing submissions received from P&C Specialists to ensure that all required documentation, approvals, and payroll requirements are in place before processing.

The role is responsible for maintaining data integrity, supporting payroll administration, ensuring compliance with governance requirements, and providing effective payroll query resolution and customer service support to stakeholders.

Duties & Responsibilities:

Employee and Contractor Transaction Processing:

• Process approved employee lifecycle transactions on SuccessFactors Employee Central (EC).
• Process approved Independent Contractor (IC) transactions on APS.
• Ensure transactions are captured accurately and within payroll deadlines.
• Maintain accurate employee and contractor records and system data.
• Ensure all processed transactions align with approved supporting documentation and authorized requests.

Input Review and Validation:

• Review submissions received from P&C Specialists before processing.
• Validate supporting documentation, approvals, and authorizations.
• Ensure submissions comply with company policies, procedures, and payroll requirements.
• Verify that minimum processing requirements have been met.
• Return submissions requiring additional information or corrective action to the originating P&C Specialist.
• Escalate material compliance risks and policy breaches to the Line Manager.

Claims, Invoices and Payment Validation:

• Review employee claims for completeness, accuracy, and compliance.
• Validate contractor invoices and supporting documentation.
• Ensure all claims and invoices have been appropriately approved.
• Verify payment requests against supporting records and contractual agreements.
• Identify discrepancies and refer exceptions for correction where required.

Payroll Administration and Query Resolution:

• Support payroll preparation through accurate and timely transaction processing.
• Investigate and resolve payroll-related queries from employees, managers, Independent Contractors, P&C stakeholders, Payroll, and GSS.
• Liaise with relevant stakeholders to resolve payroll discrepancies and transaction-related issues.
• Provide guidance on payroll processes, claims, invoices, and documentation requirements.
• Escalate unresolved or high-risk matters to the appropriate stakeholders and monitor resolution.
• Identify recurring payroll issues and recommend process improvements.

Compliance, Governance and Reporting:

• Act as a quality assurance and compliance checkpoint before processing.
• Maintain complete and auditable records.
• Support internal and external audit requirements.
• Monitor recurring processing errors and compliance trends.
• Compile payroll administration and compliance-related reports.
• Contribute to continuous improvement initiatives and process enhancements.

Minimum Requirements:

Qualifications:

• Certificate, Diploma or Degree in Human Resources, Payroll Administration, Business Administration, or a related field.
• Payroll qualification or certification will be advantageous.

Experience:

• 2-3 years' experience in HR Administration, Employee Administration, or Payroll Administration.
• Experience working with SuccessFactors Employee Central (EC).
• Experience working with APS or similar payroll systems.
• Experience validating payroll inputs, claims, invoices, and supporting documentation.
• Experience in payroll administration and employee data management.

Key Competencies:

Technical Competencies:

• Payroll Administration
• SuccessFactors Employee Central (EC)
• APS Administration
• Employee Lifecycle Administration
• Independent Contractor Administration
• Data Validation and Quality Assurance
• Compliance and Governance
• Claims and Invoice Verification
• Reporting and Record Management

Behavioural Competencies:

• Attention to Detail
• Accuracy and Quality Focus
• Customer Service Orientation
• Stakeholder Relationship Management
• Communication Skills
• Accountability
• Integrity and Confidentiality
• Planning and Organising
• Problem Solving
• Time Management
• Ability to Identify and Escalate Risk

The successful incumbent will consistently ensure the accurate and timely processing of approved transactions, maintain high levels of data integrity and compliance, provide effective payroll query resolution and stakeholder support, and contribute to reducing payroll errors, operational risk, and administrative rework across the organisation.

Rosebank International is an equal opportunities employer however preference will be given to EE and South African candidates.

If you have not received feedback within 2 (Two) weeks, consider your application unsuccessful.