Human Resource Generalist

Position Purpose The Human Resource Generalist is responsible for supporting and executing key HR functions across Pedro's operations. This role serves as a trusted partner to management and employees, ensuring the effective implementation of HR policies, procedures, and initiatives that promote employee engagement, compliance, performance, and organizational growth. The HR Generalist will provide end-to-end HR support across recruitment, employee relations, performance management, training and development, compliance, payroll coordination, and HR administration.

Required Education* Diploma or Degree in Human Resources Management, Industrial Psychology, Labour Relations, or related field.

Required Experience* Minimum 3–5 years' experience within a Human Resources environment, with exposure to multiple HR disciplines.

• Experience supporting managers and employees across operational environments.
• Exposure to labour relations processes, including investigations, counselling, disciplinary hearings, grievances, and incapacity management, will be advantageous.
• Experience maintaining employee records, HR systems, and ensuring compliance with company policies and labour legislation.
• Experience within a multi-site environment such as quick-service restaurants (QSR)
• Candidates who have successfully demonstrated the ability to operate independently, influence stakeholders, and take ownership of a broad range of HR responsibilities will be favourably considered, even if they have not previously held the title of Human Resource Generalist.
• Internal candidates who have consistently delivered strong performance in HR Officer or equivalent roles and who are looking to progress into a broader HR Generalist position are encouraged to apply.

Knowledge* Sound knowledge of South African labour legislation.

• Understanding of recruitment best practices.
• Knowledge of performance management systems and employee development processes.
• Familiarity with payroll systems.