Human Resources Business Partner (HRBP) Operations – Cape Town
Cape Union Mart
Cape Town, Western Cape
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
We are looking for an experienced, professional and future-fit HRBP to join our Human Resources team to collaborate and support the Operations team in the Cape Town region.
This role will support and execute the HR Strategy and empower stakeholders to achieve strategic objectives.
This position is based in Cape Town and the successful candidate will be required to travel between stores within the Cape Town and surrounding areas. Our ideal candidate will therefore be able to thrive in high-pressure and deadline-driven situations; be strategic thinker and possess excellent communication skills.
Key Responsibilities include:
- Work in close partnership with the HR and Operations teams, in full support of the functional and operational plans for the region.
- Implement action plans to achieve agreed business objectives in line with Company principles and values
- Actively support and contribute to the delivery of key objectives of the team
- Partner with key business stakeholders to ensure the implementation of sound and fair HR practices
- Conduct sound employee life cycle management practices in line with our company vision of being a #1 Employer
- Ensure sound employee & employer relations management practices in line with all Labour Legislation and company policies & procedures
- Act as a custodian of the company culture, values and principles in line with the company brand
- Provide constant, effective and efficient administrative services through a professional approach
- Drive continuous improvement, individual initiative and self-development
- Execute and deliver on adhoc HR Projects, Interventions and duties
Qualifications and Experience Required
- A relevant tertiary qualification in Human Resource Management / Industrial Psychology or similar
- Minimum of 4 years proven experience in a similar HR role is required
- Preference will be given to candidates with HR experience within a Retail environment
- A valid driver’s license (your own car is required)
- Practical knowledge of Microsoft Word, Excel, PowerPoint & Outlook is required
- Working experience with various HR Information Systems is preferred (including payroll systems, recruitment platforms, etc.)
- Preference will be given to candidates with PaySpace People experience
Key Skills and Competencies
- Client-centric and focused on customer service and diversity
- Work in close partnership and engage with relevant business stakeholders (Relating and Networking)
- Logical, Analytical and Critical Thinking
- Relationship Building
- Collaboration
- Initiative
- Perseverance/Resilience
- Interpersonal
- Planning, Organising and Controlling
- Ability to manage stress and work under pressure
Please note: The Cape Union Mart Group is committed to transformation. Appointments and promotions will be made based on candidates who best meet the requirements for the position. Candidates that enhance the diversity of the team will be given preference, in line with our Employment Equity plan.
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Cape Town?
Many customer service roles in Cape Town are open to candidates with little or no experience. Read the listing for its exact requirements.
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Found on Indeed · Posted Yesterday
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