ClosedFull-time

ICT Support Technician

Boutique Hotel in Port Elizabeth

Mthatha, Eastern Cape

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This listing does not state a salary. As a guide, admin roles in South Africa typically pay R8 000 to R20 000 a month (indicative).

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Administrative and clerical roles handle the day-to-day paperwork, scheduling and record-keeping that keep SA businesses running, and are a popular path for matriculants with strong organisation skills.

Job description

Job description

ICT Support Technician Duties

· Provide First Line and Second Line Support for all ICT related incidents as experienced by the client staff

· Diagnose, debug and resolve end-user technical problems via helpdesk ticket system, email, phone or in person

· Ensure problems and issues are systematically tracked, escalated accordingly and followed up on in a timely manner

· Collaborate with colleagues while working on short-term and long-term ICT projects

· Assist in the provisioning of User Accounts, Computer Accounts on Line of Business Systems as required by the client

· Identify and escalate incidents requiring urgent attention to Systems Administrator and Network Administrator

· Install, configure and manage software and their functions according to specifications

· Maintain hardware and software inventory

· Update calls on the helpdesk system as required by Service Level Agreement

· Other ICT Support tasks designated by supervisor

Requirements: A+, N+, 2 Years Experience

Mobility: Valid driver's license

Contact: ncebakazi@metrocomputers.co.za

Job Type: Full-time

License/Certification:

CompTia A+ & N+ certificates, and a driver's license (Required)

Work Location: In person

Found on Indeed · Posted 2 months ago · Last checked 2 months ago

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Good to know

What does this admin job pay?

This listing does not state a salary. As a guide, admin roles in South Africa typically pay R8 000 to R20 000 a month (indicative).

Do I need experience for admin jobs in Mthatha?

This admin role may ask for some experience or a relevant qualification. Read the listing for the specifics before you apply.

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Found on Indeed · Posted 2 months ago