ICT Support Technician
Boutique Hotel in Port Elizabeth
Port Elizabeth, Eastern Cape
Administrative and clerical roles handle the day-to-day paperwork, scheduling and record-keeping that keep SA businesses running, and are a popular path for matriculants with strong organisation skills.
This listing does not state a salary. As a guide, admin roles in South Africa typically pay R8 000 to R20 000 a month (indicative).
Job description
ICT Support Technician Duties
· Provide First Line and Second Line Support for all ICT related incidents as experienced by the client staff
· Diagnose, debug and resolve end-user technical problems via helpdesk ticket system, email, phone or in person
· Ensure problems and issues are systematically tracked, escalated accordingly and followed up on in a timely manner
· Collaborate with colleagues while working on short-term and long-term ICT projects
· Assist in the provisioning of User Accounts, Computer Accounts on Line of Business Systems as required by the client
· Identify and escalate incidents requiring urgent attention to Systems Administrator and Network Administrator
· Install, configure and manage software and their functions according to specifications
· Maintain hardware and software inventory
· Update calls on the helpdesk system as required by Service Level Agreement
· Other ICT Support tasks designated by supervisor
Requirements: A+, N+, 2 Years Experience, Matric Certificate
Mobility: Valid drivers license
Job Type: Full-time
Work Location: In person
Good to know
What does this admin job pay?
This listing does not state a salary. As a guide, admin roles in South Africa typically pay R8 000 to R20 000 a month (indicative).
Do I need experience for admin jobs in Port Elizabeth?
This admin role may ask for some experience or a relevant qualification. Read the listing for the specifics before you apply.
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Found on Indeed · Posted Yesterday