Implementation Consultant
DataOrbis
Other, Gauteng
Retail jobs in stores, malls and supermarkets are among the most accessible roles for first-time job seekers across South Africa.
This listing does not state a salary. As a guide, retail roles in South Africa typically pay R5 000 to R12 000 a month (indicative).
Job description
The Implementation Consultant serves as the catalyst for client success, transforming complex software deployments into seamless adoption journeys. By bridging the gap between platform capabilities and client end-users, you will drive rapid time-to-value, establish repeatable implementation standards, and translate real-world client feedback into continuous product evolution.
About Smollan Technologies
Smollan Technologies is the specialised technology arm of Smollan, dedicated to powering retail precision through innovative software, data analytics, and AI-driven platforms. We connect brands, retailers, and shoppers at the point of purchase by turning operational complexity into intelligent, actionable growth.
What You Will Do
- Own the Journey: Lead end-to-end customer implementations from initial discovery and scope definition to technical handover, rollout, and go-live sign-off.
- Drive Enablement & Adoption: Conduct on-site data runs, design digital documentation, and deliver comprehensive user training to eliminate adoption friction.
- Manage Stakeholders & Governance: Establish project rollout frameworks, maintain visible project updates, and run structured governance meetings across internal, client, and third-party teams.
- Feed the Product Pipeline: Capture implementation learnings and direct client insights to collaborate with Product Owners on future software enhancements.
- Support Commercial Growth: Assist in pre-sales discovery workshops, business case proposals, and solution demonstrations for prospective clients.
What You Need
- Qualifications & Experience: Tertiary qualification in Business, IT, or Implementation; 4–6 years of overall experience, with at least 3 years dedicated to software implementation and 3 years managing teams in a client delivery environment.
- Technical & Domain Expertise: Proven track record in data integration, software reporting projects, SDLC fundamentals, and business analysis methodologies.
- Core Competencies: Exceptional project management capabilities, strong analytical problem-solving skills, and the ability to pre-empt risk and lead cross-functional alignment under pressure.
- Interpersonal Mastery: Outstanding communication and conflict-resolution skills, with a track record of motivating teams and building trusting client relationships.
Good to know
What does this retail job pay?
This listing does not state a salary. As a guide, retail roles in South Africa typically pay R5 000 to R12 000 a month (indicative).
Do I need experience for retail jobs in Other?
Many retail roles in Other are open to candidates with little or no experience. Read the listing for its exact requirements.
How do I apply for this job?
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Found on Indeed · Posted 3 days ago