Live · posted 2 days agoFull-time

Inbound Customer Service Team Lead

Fidelity Services Group

South Africa

Salary not listed

This listing does not state a salary. As a guide, call centre roles in South Africa typically pay R6 000 to R14 000 a month (indicative).

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Call centre and BPO work is a major employer of young South Africans, with inbound, outbound and international campaigns hiring matriculants for full training.

Job description (preview)

Fidelity Services Group is seeking a hands-on Level 1 Inbound Team Supervisor to lead our Customer Contact Centre. You will oversee daily operations, ensuring top-tier client communications, service levels, and administrative accuracy across all contact channels. You will manage staffing, performance, and escalation handling, while fostering a culture of accountability, training, and continuous improvement. Weekend and public holiday work is expected. J-18808-Ljbffr

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Found on Adzuna · Posted 2 days ago · Last checked Yesterday

Read full ad & apply on Adzuna Share

Good to know

What does this call centre job pay?

This listing does not state a salary. As a guide, call centre roles in South Africa typically pay R6 000 to R14 000 a month (indicative).

Do I need experience for call centre jobs in Other?

Many call centre roles in Other are open to candidates with little or no experience. Read the listing for its exact requirements.

How do I apply for this job?

Tap "Apply on Adzuna" to open the original listing, where you can read the full description and apply directly. JobsZA never charges you to apply, and you should never pay money to get a job.

Found on Adzuna · Posted 2 days ago