Information Technology Manager

Business Systems & Technology Manager

Our client is a fast-growing portfolio group building and scaling experience-led businesses across hospitality, food & beverage, aviation catering and entertainment. From Michelin-starred restaurants to international catering operations and emerging consumer brands, they partner with ambitious founders and businesses to unlock growth globally. They are seeking an experienced Business Systems & Technology Manager to help build and scale the technology, systems, and operational infrastructure of a growing international group of businesses. This will be a founding role so this is a unique opportunity to make a real impact and build processes from scratch.

This is a highly hands-on role for someone who enjoys solving business problems through technology, enabling teams to work more effectively, and introducing practical automation and AI-driven workflows. The successful candidate will act as a trusted partner to management and operating teams across the group.

Key Responsibilities

• Own and continuously improve the group’s technology stack, software platforms, collaboration tools, cloud services, storage, and user management.
• Evaluate, implement, and optimise systems that improve operational efficiency across the business.
• Partner with leadership teams to identify opportunities where technology, automation, and AI can create meaningful business value.
• Support portfolio companies with technology selection, implementation, systems troubleshooting, and operational best practices.
• Drive adoption of modern tools and workflows that enable teams to move faster and make better decisions.
• Act as the primary point of contact for technology vendors and service providers.
• Maintain sensible security, backup, and business continuity practices appropriate to a growing entrepreneurial organisation.
• Develop clear documentation and scalable processes that reduce operational friction as the group grows.

Candidate Profile

• 10+ years of hands-on experience supporting technology and business systems within high-growth organisations.
• Experience operating as the sole or lead technology resource across multiple companies, jurisdictions, and business functions.
• Strong understanding of modern SaaS platforms, cloud infrastructure, collaboration tools, identity management, and business operations.
• Demonstrated ability to balance pragmatism and best practice, implementing solutions that are fit for purpose rather than overly complex.
• Up to date on modern AI tools and capable of identifying practical applications that improve productivity and decision-making.
• Commercially minded, highly responsive, and comfortable operating independently in a fast-moving entrepreneurial environment.
• Excellent communication skills with the ability to work effectively across leadership, finance, operations, legal, and commercial teams.

Desirable Experience

• Systems integration across finance, HR, legal, CRM, project management, and operational platforms.
• Experience implementing workflow automation and low-code/no-code solutions.
• Exposure to multi-entity, international organisations with distributed teams.
• Experience supporting M&A integration, system consolidation, or rapid organisational growth.

Success looks like: a business that operates faster, with better information, fewer manual processes, stronger technology foundations, and practical use of AI and automation across the group.