Information Technology Solutions Manager

Our AVI IT Shared Services Division is the backbone of AVI’s operational efficiency. As a proud SAP house, we utilise world-class ERP solutions to streamline operations and ensure seamless integration of technology across our businesses. The team is dedicated to maintaining robust systems and infrastructure, driving automation, improving processes, and safeguarding cybersecurity. By leveraging SAP and other cutting-edge tools, IT empowers our teams to work smarter, innovate, and deliver exceptional results.

We are seeking an established enterprise leader to take full accountability for AVI’s Networks, Voice, Security Operations and IT Facilities environments. This role carries strategic and operational authority across architecture direction, infrastructure governance and risk management.

This is a senior enterprise position responsible for protecting business continuity, regulatory compliance and long-term infrastructure sustainability. The role reports into the Infrastructure Executive and operates as the principal authority for Connectivity and Security across the Group.

Key Areas of Impact

Enterprise Accountability

You will lead multi-disciplinary teams responsible for:

• Group-wide WAN and LAN architecture (wired and wireless)
• Enterprise voice and contact centre platforms
• Security Operations and SIEM environments
• IT hosting, facilities and environmental infrastructure
• Enterprise power resilience (generators, solar, inverters and backup systems)
• PCI-aligned environments and compliance obligations
• CCTV and surveillance infrastructure across sites

You will hold ultimate escalation ownership for major outages, security exposures and infrastructure failures.

Strategic Mandate

The planning horizon for this portfolio extends 5–7 years.

• Define and govern enterprise connectivity and security architecture strategy
• Oversee lifecycle planning and capital investment alignment
• Ensure compliance with South African regulatory and power standards
• Embed monitoring maturity and predictive capacity management
• Strengthen change governance and infrastructure risk frameworks
• Present structured risk, performance and resilience reporting to senior stakeholders

You will be expected to challenge where necessary, defend architectural decisions and uphold technical standards under pressure.

Leadership & Succession

You will lead Team Leaders and Engineers across Networks, Security Operations and Facilities

Your mandate includes:

• Building a succession-ready leadership layer
• Elevating technical maturity across disciplines
• Holding teams to measurable performance standards
• Embedding governance discipline and operational accountability

What Success Looks Like

• Infrastructure resilience is auditable and defensible
• Security posture is proactive and aligned with best practices
• Major incidents are contained with executive clarity
• Lifecycle investment decisions are data-driven
• Risk exposure is minimised and transparently governed
• A credible second line of leadership is established

What It Takes to Succeed:

Experience that set you up for success:

At least 10 years’ experience in :

• Managing multi-disciplinary enterprise technical teams
• Overseeing WAN/LAN, Voice, Security and IT Facilities environments
• Managing IT processes, standards and architecture implementation
• Managing enterprise IT security infrastructure (including SIEM)
• Managing enterprise power and backup systems

At least 7+ years’ experience in:

• Exposure to PCI technical implementations
• Managing enterprise CCTV systems

Advantageous Experience:

• At least 15 years in senior enterprise infrastructure leadership
• Demonstrated experience shaping architecture strategy across multiple sites

Qualifications & Certifications

Minimum:

• Tertiary Degree or Diploma in Information Technology, Computer Science or Electrical Engineering
• Management Development Programme (MDP)

Advantageous:

• BSc in IT, Computer Science or Electrical Engineering
• Senior Management Development Programme (SMDP)
• ITIL (Foundation or Intermediate)

As a leader, you are:

• Calm and decisive during major outages
• Credible in executive forums
• Structured and governance-driven
• Comfortable challenging constructively where required
• Disciplined in process and standards
• Intentional about developing future leaders

Why This Role Matters

Connectivity, security and infrastructure resilience underpin every AVI business. When these environments are stable, the Group operates with confidence. When they are not, risk is immediate and visible. This role carries enterprise impact and long-term influence.

Take the Next Step

If you are an experienced infrastructure leader ready to shape strategy, strengthen governance and build a succession-ready technical function while engaging confidently at senior management level we invite you to apply.

Lead with authority. Build with discipline. Leave the function stronger than you found it.