Insurance Sales Agent

Lewis Group Head Office

Cape Town, Western Cape

Salary not listedFull-time · Posted Yesterday

Call centre and BPO work is a major employer of young South Africans, with inbound, outbound and international campaigns hiring matriculants for full training.

This listing does not state a salary. As a guide, call centre roles in South Africa typically pay R6 000 to R14 000 a month (indicative).

Job description

Job Description:

The individual will be a Call Centre Agent, part of a team of Call Centre Agents that:

Sell insurance products telephonically to potential policyholders by reading from an approved script,
Utilise a call center dialer to manage lead follow-up
Strive to achieve insurance policy sales and campaign targets
Assist policyholders with policy administration
Follow up on policyholders who have not paid their premiums
Ensure excellent customer service and fair treatment of policyholders
Adherence to quality, training and compliance processes
Accurately recording policy sales and maintaining policyholder information

Requirements:

Grade 12
Meeting the Regulatory Fit and Proper requirements
Advantageous:
Additional South African Languages
Sales, Marketing, or Insurance Diploma/Degree
Proven track record in achieving sales targets
FAIS Regulatory Exam (RE5) for Representatives

Ideal Experience:

2 years + Call Centre experience, and/or
2 years + Insurance sales / Financial Services experience

Competencies:

Proficient in English
Good communication and conflict management skills
Attention to detail
Computer Literate in MS Office (Word, Excel and Outlook)
Knowledge and understanding of Insurance Legislation and Regulation (advantageous)
Self-motivated, committed and willing to learn
Work under pressure in a target-orientated environment
Problem-solving skills

Job Type: Full-time

Work Location: In person

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Good to know

What does this call centre job pay?

This listing does not state a salary. As a guide, call centre roles in South Africa typically pay R6 000 to R14 000 a month (indicative).

Do I need experience for call centre jobs in Cape Town?

Many call centre roles in Cape Town are open to candidates with little or no experience. Read the listing for its exact requirements.

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Found on Indeed · Posted Yesterday