Insurance Sales Agent
Lewis Group Head Office
Cape Town, Western Cape
This listing does not state a salary. As a guide, call centre roles in South Africa typically pay R6 000 to R14 000 a month (indicative).
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Call centre and BPO work is a major employer of young South Africans, with inbound, outbound and international campaigns hiring matriculants for full training.
Job description
Job Description:
The individual will be a Call Centre Agent, part of a team of Call Centre Agents that:
- Sell insurance products telephonically to potential policyholders by reading from an approved script,
- Utilise a call center dialer to manage lead follow-up
- Strive to achieve insurance policy sales and campaign targets
- Assist policyholders with policy administration
- Follow up on policyholders who have not paid their premiums
- Ensure excellent customer service and fair treatment of policyholders
- Adherence to quality, training and compliance processes
- Accurately recording policy sales and maintaining policyholder information
Requirements:
- Grade 12
- Meeting the Regulatory Fit and Proper requirements
- Advantageous:
- Additional South African Languages
- Sales, Marketing, or Insurance Diploma/Degree
- Proven track record in achieving sales targets
- FAIS Regulatory Exam (RE5) for Representatives
Ideal Experience:
- 2 years + Call Centre experience, and/or
- 2 years + Insurance sales / Financial Services experience
Competencies:
- Proficient in English
- Good communication and conflict management skills
- Attention to detail
- Computer Literate in MS Office (Word, Excel and Outlook)
- Knowledge and understanding of Insurance Legislation and Regulation (advantageous)
- Self-motivated, committed and willing to learn
- Work under pressure in a target-orientated environment
- Problem-solving skills
Job Type: Full-time
Work Location: In person
Work Location: In person
Found on Indeed · Posted 1 months ago · Last checked Yesterday
Good to know
What does this call centre job pay?
This listing does not state a salary. As a guide, call centre roles in South Africa typically pay R6 000 to R14 000 a month (indicative).
Do I need experience for call centre jobs in Cape Town?
Many call centre roles in Cape Town are open to candidates with little or no experience. Read the listing for its exact requirements.
How do I apply for this job?
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Found on Indeed · Posted 1 months ago
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