INTERN (CUSTOMER SERVICES) X3

Join Our Team at Rosebank International

The Independent Institute of Education, Rosebank International, is part of the ADvTECH Group, Africa's leading private education provider. From our humble beginning in 1909, Rosebank College has grown to a student population of more than 43,000 students nationwide.

As we continue to expand and innovate, we invite passionate professionals to become part of our dynamic team. If you are driven by the desire to make a meaningful difference in students' lives and wish to contribute to an institution that values academic excellence, connection, and student success, we would love to hear from you.

Join us on our journey of shaping futures!

Job Purpose:

This role includes the implementation of the total marketing process to achieve the pre-set targets for student recruitment. The process includes school presentations, student interviews and phoning prospective students.

Duties and Responsibilities:

• Client Relationship Building to raise awareness of Rosebank College with Stakeholders.
• Develop and maintain good relationship with Guidance teachers at the Priority Schools.
• Database Management.
• Coordinating Marketing events.
• Follow up on prospective Students (Call Students to apply or Register).
• Respond to all emails and telephonic queries.
• Manage stock of all marketing material.

Minimum Requirements:

• Grade 12/ Matric.
• Higher certificate/Diploma/Degree or equivalent in office administration or any other admin-related qualifications would be ideal.
• Computer literate.

Key Competencies:

• Knowledge and understanding of the South African higher education systems and regulatory framework.
• Ability to manage time effectively.
• Attention to detail.
• Customer service orientated.
• Ability to effectively cope with change.
• Deadline orientated and can work well under pressure.
• Be able to work in a team environment.
• Effective communication skills

Rosebank International is an equal opportunities employer however preference will be given to EE and South African candidates.