Internal IT Support Officer
ExecutivePlacements.com
Other, Gauteng
IT roles span help desk, support, networking and software development, and remain one of SA's most in-demand and best-paid skill areas.
This listing does not state a salary. As a guide, it roles in South Africa typically pay R18 000 to R65 000 a month (indicative).
Job description
Recruiter: Lesley Snyman & Associates
Job Ref: 429704
Date posted: Wednesday, June 24, 2026
Location: Edenvale, South Africa
SUMMARY: POSITION INFO: Lead the internal IT function across Head Office and multiple branch locations, ensuring reliable infrastructure, secure systems, effective end-user support, and business continuity across a multi-site environment. Minimum Requirements and Qualifications:
- CompTIA A+, Network+, Microsoft 365, or ITIL certifications will be advantageous
- 3-6 years' experience in an internal IT Support, IT Officer, Systems Administrator, or similar in-house IT role
- Microsoft 365 administration, including Exchange Online, SharePoint, Teams, and OneDrive
- Microsoft Entra ID (Azure AD) administration
- TCP/IP, VLANs, switching, routing, Wi-Fi, and ISP management
- End-user hardware, software, and peripheral device support
- Multi-site or multi-branch IT support, including remote support.
- 3rd-party IT vendor and service provider management
- Cybersecurity administration, endpoint protection, and Microsoft Defender
- IT policy development and implementation will be advantageous
Key Performance Areas:
- Microsoft 365 and Microsoft Entra ID administration
- 1st and 2nd-line IT support to users across Head Office and branch locations
- Maintain network infrastructure, connectivity, servers, and related IT systems
- IT hardware procurement, asset registers, and equipment lifecycle management
- Cybersecurity, endpoint protection, access control, and IT risk mitigation activities
- Oversee 3rd-party IT vendors, service providers, and software subscriptions
- IT onboarding and offboarding processes, including user provisioning and licence administration
- Maintain, and enforce IT policies, procedures, disaster recovery, and business continuity documentation
- Manage printers, peripherals, and end-user devices across all sites
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This listing does not state a salary. As a guide, it roles in South Africa typically pay R18 000 to R65 000 a month (indicative).
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