Internal Sales Assistant

We are looking for a highly organized, proactive, and customer-focused Internal Sales Assistant to join our team. This role is primarily responsible for supporting the sales team through the preparation of quotations and sales administration, while also taking ownership of our display area and coordinating customer open days and meetings.

Key ResponsibilitiesSales Support

• Prepare and process customer quotations accurately and efficiently.
• Assist the sales team with day-to-day administrative and sales-related activities.
• Follow up on quotations and customer requests as required.
• Support the sales team in achieving sales targets through effective coordination and communication.

Display Area & Customer Engagement

• Maintain and manage the company display area, ensuring it is attractive, organized, and up to date.
• Coordinate and arrange customer open days, product demonstrations, and customer meetings.
• Assist in creating a welcoming and professional environment for visiting customers.

Administrative Support

• Assist in maintaining sales records, including customer contracts, orders, and invoices.
• Prepare sales reports, presentations, and other documentation for internal and external use.
• Coordinate meetings, appointments, and travel arrangements for the sales team.
• Ensure accurate filing and record-keeping of all sales-related documentation.

Customer Service

• Handle incoming customer enquiries via telephone, email, and in-person interactions.
• Provide customers with product information, pricing, and stock availability.
• Process customer requests and liaise with relevant departments to ensure prompt resolution.
• Follow up with customers to ensure satisfaction and address any concerns professionally and efficiently.
• Build and maintain strong customer relationships through excellent service.

Requirements

• Previous experience in an internal sales, sales administration, or customer service role.
• Strong administrative and organizational skills.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Ability to multitask and manage priorities in a fast-paced environment.
• Professional, customer-focused attitude with strong attention to detail.
• Experience with ERP or CRM systems will be advantageous.

Pay: R10 000,00 - R15 000,00 per month

Work Location: In person