Internal Sales I (80105835) & (80105836)

Job Advert Summary

Macsteel Fluid Control (Gauteng) is seeking a skilled and experienced Internal Sales professional to join their dynamic team. This role is central to the management of piping systems projects and contracts, requiring a candidate who can operate effectively at both a technical and commercial level. The successful incumbent will be responsible for the full sales cycle — from costing and estimation through to order fulfilment and customer relationship management — while ensuring alignment with company policies, targets, and compliance standards.

Minimum Requirements

• NQF Level 4–5 / Grade 12 (tertiary qualification advantageous).
• Ability to read and interpret technical drawings and bills of material
• Minimum 5 years' sales and estimating experience within a contracts and projects environment.
• Minimum 7 years' experience in the steel industry.
• Strong knowledge of Fluid Control products.
• Ability to engage technically and commercially at all levels.
• Proficient in SAP, MS Word, Excel, and Outlook (intermediate level).
• Code B driver's licence required
• Strong communication and interpersonal skills.
• High attention to detail and excellent organisational skills.
• Proven ability to work under pressure in a results-driven environment.
• Team player with strong problem-solving, planning, and decision-making abilities.
• Customer-service oriented with effective change management skills.
• Ability to read drawings advantageous
• Experience costing fabricated pipes and fittings required

Duties and Responsibilities

Sales Administration

• Accurately cost and estimate Piping Systems RFQs and tenders.
• Prepare, submit, and negotiate proposals in accordance with company policies and procedures.
• Execute projects cost-effectively and in line with mutually agreed technical and commercial terms.
• Administer contract sales orders per contract requirements.
• Coordinate effectively with Purchasing, QA/QC, Operations, Credit Control, and Logistics.
• Identify and negotiate with service providers within company guidelines.
• Accurately calculate and capture all relevant sales orders and quotations.
• Communicate product requirements to the purchasing department.
• Communicate new leads to external sales representatives and sales management.
• Liaise with distribution to ensure on-time delivery.
• Keep customers well informed on order status and implement corrective action when required.
• Issue credit and debit notes per procedure in a timely manner.
• Attend to customer needs promptly and communicate service failures to management.
• Identify possible new clients.

Sales Management

• Meet or exceed branch sales targets as set by the Business Unit.
• Provide timely feedback on quotations, orders, stock availability, and service delivery.

People Development

• Complete Individual Development Plans and actively participate in learning and development initiatives.

Stakeholder Relations

• Build and maintain strong internal and external relationships to support team objectives and a stable working environment.

Governance, Compliance & Risk Management

• Adhere to all statutory regulations, organisational policies, and procedures.
• Contribute to continuous improvement of standards and monitor compliance within area of responsibility.
• Report non-compliance and implement corrective actions promptly.

Reporting

• Obtain, verify, and accurately capture data; file documents per procedure.
• Collate and submit reports; run data exception reports and implement corrective action as required.