Internal Technical Sales Specialist

Position: Internal Technical Sales Specialist

Location: GF Africa – Johannesburg

Reports to: Director

Initial Training: 3 months in Cape Town and Switzerland

The Internal Technical Sales Specialist will work closely with the External Sales, Supply Chain and Accounts departments, providing technical expertise and commercial support to customers and the internal sales team.

1. Position Purpose

The primary purpose of this position is to provide technical sales support and customer service, ensuring the correct identification, selection, costing and supply of piping products and systems.

The role requires a strong understanding of mechanical piping systems, with particular emphasis on thermoplastic piping systems, including pipes, fittings, valves, measurement and control equipment.

The successful candidate will combine technical knowledge with strong commercial and organisational skills to support the complete sales process, from interpreting customer requirements and drawings through to quotation, order processing and invoicing.

2. Minimum Requirements

• Mechanical Piping Engineer or Technician qualification preferred.
• Minimum 3 years’ experience in general piping systems.
• Minimum 2 years’ experience with thermoplastic piping systems.
• Sound knowledge of:
• Pipes and fittings
• Valves
• Measurement and control equipment
• Piping systems and applications
• Ability to read and interpret technical drawings and piping isometrics.
• Proficiency in Microsoft Office, particularly Excel and Outlook.
• Working knowledge of AutoCAD.
• Strong numerical and analytical ability.
• Excellent attention to detail.
• Good written and verbal communication skills.
• Ability to work effectively with customers and internal departments.

3. Technical Support Responsibilities

• Read and interpret technical drawings, layouts and piping isometrics.
• Establish accurate Bills of Quantities (BOQs) from drawings and specifications.
• Identify the correct products required for specific applications.
• Recommend suitable materials based on application, operating conditions and customer requirements.
• Select appropriate products, components and piping systems.
• Identify and allocate correct product codes.
• Provide technical assistance and product information to internal and external customers.
• Assist the External Sales team with technical enquiries and customer requirements.
• Support customers in identifying suitable technical solutions.
• Liaise with Supply Chain to confirm product availability and lead times.
• Maintain up-to-date product and technical knowledge.

4. Internal Sales Responsibilities

• Prepare accurate and competitive costings and quotations.
• Consult with and support all internal customers and relevant stakeholders.
• Process and manage customer quotations from enquiry through to order.
• Follow up on quotations where required.
• Process and manage customer orders accurately and efficiently.
• Liaise with Supply Chain regarding stock availability, procurement and delivery requirements.
• Liaise with Accounts regarding customer accounts, invoicing and related queries.
• Ensure orders are processed according to company procedures.
• Assist with invoicing and ensure that all relevant documentation is accurate and complete.
• Maintain accurate customer and sales records.
• Provide ongoing support to the External Sales team.

5. Key Competencies

The successful candidate should demonstrate:

• Strong technical understanding of piping systems.
• Excellent product knowledge and a willingness to continually learn.
• Commercial awareness and an understanding of costing and margins.
• Strong attention to detail and accuracy.
• Ability to interpret technical information and translate it into practical solutions.
• Excellent problem-solving skills.
• Strong customer-service orientation.
• Good organisational and time-management skills.
• Ability to manage multiple enquiries and priorities simultaneously.
• Ability to work independently as well as within a team.
• Professional and confident communication skills.

6. Training and Development

The successful candidate will undergo an initial three-month comprehensive training programme, which will include training in Cape Town and Switzerland.

The training will focus on:

• GF Africa product range and applications
• Thermoplastic piping systems
• Product selection and technical applications
• Product coding
• Technical drawing interpretation
• Internal sales processes
• Costing and quotation procedures
• Order management
• Company systems and procedures

The position offers an opportunity for the successful candidate to develop both their technical expertise and commercial sales capability within an international organisation.

Pay: R14 000,00 - R56 000,00 per month

Education:

• Diploma (Preferred)

License/Certification:

• Drivers License (Required)

Location:

• Johannesburg, Gauteng (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person