International Customer Service Representative – Medical Environment
Boomerang Marketing
Other, Western Cape
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
Do you thrive on meaningful conversations and enjoy knowing that the work you do makes a real difference in people’s lives? We are looking for an experienced and customer‑focused professional to join our medical customer service team.
This is more than a typical contact centre role — it’s an opportunity to support customers in a medical environment where empathy, accuracy, and professionalism are key. You will be engaging with customers who require clear information, reassurance, and efficient service, while working within a supportive and performance‑driven team operating on UK hours .
If customer care is your strength and chat support is your comfort zone, this could be the next step in your career.
Key Responsibilities
- Provide high‑quality customer service within a medical environment
- Handle customer queries via live chat and other communication channels
- Deliver accurate information while maintaining a calm and professional approach
- Ensure excellent service standards are met consistently
- Escalate queries where required, following internal processes
Requirements
- Matric (essential)
- Minimum of 3 years contact centre experience
- Proven chat support experience (non‑negotiable)
- Strong written and verbal communication skills
- A customer‑centric and empathetic approach
- Flexibility to work rotational shifts between 09:00 and 24:00
Benefits
- Opportunity to work in a purpose‑driven medical environment
- Supportive team culture
- Modern working environment based at Wynberg Mews
- Career growth and development opportunities
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Other?
Many customer service roles in Other are open to candidates with little or no experience. Read the listing for its exact requirements.
How do I apply for this job?
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Found on Linkedin · Posted 1 weeks ago