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International Supply Chain Coordinator

Nurture Brands

Cape Town, Western Cape

Salary not listedFull-time · Posted 1 weeks ago

Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Job description

Do work that helps people take charge of their health and thrive.

At Wassen International, you will join a trusted, science-led business with more than 40 years of formulation expertise, extensive published research and globally acclaimed brands. Through Wassen and Efamol, we create premium supplements manufactured to pharmaceutical-quality standards - and we give our people the opportunity to contribute, collaborate and grow as part of Nurture Brands.

We are recruiting an International Supply Chain Coordinator to execute the production plan, maintain accurate and current system information, support timeous stock receipt, and coordinate customer orders in line with service-level standards.

This is a hands-on coordination role at the centre of inventory, customer fulfilment, suppliers, third-party logistics, production planning and cross-functional collaboration.

What you will do:

  • Execute production and purchase plans, capture purchase orders and jobs in Syspro, follow up backorders, and proactively communicate supply constraints.
  • Maintain optimal inventory across the Wassen fulfilment centre and Amazon, support stock-to-norm and safety-stock targets, track forecast accuracy, and manage aged, excess, damaged and short-dated stock.
  • Process sales orders accurately on the ERP and external warehouse systems, coordinate picking, packing, transport, invoicing, credits and customer delivery requirements.
  • Support supplier sourcing and relationships, maintain current pricing information, improve service and cost performance, and organise export documentation for customs clearance.
  • Translate sales and marketing inputs into supply plans and ensure inventory and distribution readiness for product launches, relaunches and promotions.
  • Provide regular reporting on demand, service and inventory performance; participate in cross-functional reviews; and identify practical process and cost improvements across the supply chain.

What success looks like:

  • Customer orders are processed
  • Inventory is visible, current and well
  • Suppliers, 3PL partners, customers accurately and delivered in full, on time, with proactive communication when risks arise
  • Controlled; FIFO is followed; stock-outs, expiry and excess stock are minimised.
  • Internal teams receive clear information, timely follow-up and practical solutions.

What you bring:

  • Grade 12 plus a Certificate or Diploma in Supply Chain Management, Logistics or a related field.
  • 3 years of experience in a supply chain or logistics environment, including exposure to international supply chains, freight forwarders and distribution channels.
  • Excellent communication skills (Written & Verbal)
  • Strong interpersonal skills and a positive attitude.
  • Excellent planning and organisational skills with time management ability.
  • Computer literacy with at least intermediate Excel and Numerical capability.
  • Experience using Syspro and advanced Excel capability will be a plus.
  • Honest, loyal, innovative, and a team player.

Ready to make an impact?

Join Wassen International and help us deliver trusted, science-backed health solutions to customers around the world.

We are located at the beautiful Vineyards Office Estate, based in Durbanville!

Good to know

What does this customer service job pay?

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Do I need experience for customer service jobs in Cape Town?

Many customer service roles in Cape Town are open to candidates with little or no experience. Read the listing for its exact requirements.

How do I apply for this job?

Tap "Apply on Indeed" to open the original listing, where you can read the full description and apply directly. JobsZA never charges you to apply, and you should never pay money to get a job.

Found on Indeed · Posted 1 weeks ago

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