IT Assistant

PEP Africa

Cape Town, Western Cape

Salary not listedFull-time · Posted Today

IT roles span help desk, support, networking and software development, and remain one of SA's most in-demand and best-paid skill areas.

This listing does not state a salary. As a guide, it roles in South Africa typically pay R18 000 to R65 000 a month (indicative).

Job description

POSITION: IT ASSISTANT

DEPARTMENT: ENTERPRISE SOLUTIONS

LOCATION: CAPE TOWN

Are you tech-savvy, solutions-driven and passionate about helping others? Do you enjoy solving problems and making technology work better for people? Join our PEP Africa family.

PURPOSE OF THE POSITION: To deliver a support service with regards to PEP Africa’s IT systems and processes, dealing with day-to-day business IT requirements and serve as the link between external IT support and end-users.

KEY RESPONSIBILITIES:

1. Provide desktop support

Provide Desktop Support to Central Office, Countries and DC’s
Maintain and support POS lab setups for testing, training and troubleshooting purposes

2. Liaise and coordinate with Pepkor Nextech Desktop Support regarding all IT needs

Coordinate the process to resolve IT-related issues
User Account coordination with Pepkor Nextech Desktop Support

3. Provide DC Support

Coordinate process to resolve power and network connectivity issues
Log calls with the Pepkor Nextech network teams

4. Manage end-to-end procurement function for all IT, POS equipment and some Software applications

Ensure equipment is ordered, all invoices are received, submitted to Finance for payment & request remittances
Control IT equipment & Software applications

5. System support

General Maintenance/ Assistance with ERP user administration
Manage user access by handling password queries and resets, creating and deleting accounts, and processing permission requests

6. Assist with ad hoc tasks / projects

Provide ongoing support with regards to Google Workspace apps and devices
Troubleshooting issues on Google Workspace

JOB REQUIREMENTS:

Relevant IT tertiary qualification
2+ years’ relevant experience
Retail experience (advantageous)
Google workspace tools and applications
Presentation and facilitation skills
Programming experience or knowledge would be an advantage
South African Citizen

Competencies required: Honesty; Passion; Resourcefulness; Planning; Communication skills; Building and maintaining relationships; Detail orientation; Problem Solving; Confidence; Decisiveness.

CLOSING DATE: 24 July 2026

If you're ready to solve problems, support others, and help keep our tech running smoothly, we’d love to hear from you! Apply today and Let’s Grow Together!

Work Location: In person

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What does this it job pay?

This listing does not state a salary. As a guide, it roles in South Africa typically pay R18 000 to R65 000 a month (indicative).

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Found on Indeed · Posted Today