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Live · posted 1 weeks agoFull-time

IT Business Analyst – AI, Compliance & Infrastructure

Amalfi Outsourcing

Umhlanga, KwaZulu-Natal

Salary not listed

This listing does not state a salary. As a guide, it roles in South Africa typically pay R18 000 to R65 000 a month (indicative).

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IT roles span help desk, support, networking and software development, and remain one of SA's most in-demand and best-paid skill areas.

Job description

Amalfi Outsourcing | USA Night-Shift Campaign | Call Centre / BPO Environment

Join Amalfi Outsourcing and work at the intersection of Business Analysis, IT Infrastructure, Compliance, Security, and Artificial Intelligence.

Amalfi Outsourcing is looking for a technically minded IT Business Analyst to support our technology, compliance, infrastructure, and AI-related initiatives within a dynamic outsourced call-centre environment supporting a USA-based night-shift campaign.

This is an exciting opportunity for someone with a background in Windows/Linux administration and Business Analysis who wants to broaden their experience across IT compliance, AI/ML initiatives, infrastructure, and technology governance.

What You'll Be Working On

IT Compliance & Security

AI & Emerging Technology

Infrastructure & Technical Analysis

What We're Looking For

We're looking for someone who combines technical knowledge, analytical thinking, communication skills, and curiosity about emerging technology.

Essential Experience

  • 5+ years of hands-on experience in Windows and Linux administration environments
  • Bachelor's degree in Business, Information Systems, Computer Science, or a related field
  • 1–3 years of Business Analyst or similar analytical/support experience
  • Exposure to SOC 2, ISO 27001, compliance projects and/or AI/ML environments
  • Basic understanding of the SOC 2 framework and audit process
  • Familiarity with AI/ML concepts and project lifecycles
  • Strong requirements-gathering and documentation skills
  • Experience with process mapping
  • Strong analytical skills and attention to detail
  • Excellent written and verbal communication
  • Experience with tools such as Jira, Confluence, Excel, and Visio/Lucidchart
  • Ability to collaborate effectively while managing your own responsibilities
  • Fluent English

It Would Be Great If You Also Have

  • Previous exposure to SOC 2, ISO 27001, or PCI-DSS audits
  • Knowledge of AI governance
  • Familiarity with NIST AI RMF or the EU AI Act
  • Experience in a SaaS, technology, BPO, or call-centre environment
  • Experience supporting technology in a USA-facing outsourced operation
  • Additional language skills

Pay: R15 000,00 - R35 000,00 per month

Education:

  • Bachelors (Preferred)

Experience:

  • in Windows ,Linux administrative environments.: 5 years (Required)

Work Location: In person

Found on Indeed · Posted 1 weeks ago · Last checked Today

Good to know

What does this it job pay?

This listing does not state a salary. As a guide, it roles in South Africa typically pay R18 000 to R65 000 a month (indicative).

Do I need experience for it jobs in Umhlanga?

This it role may ask for some experience or a relevant qualification. Read the listing for the specifics before you apply.

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Found on Indeed · Posted 1 weeks ago

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