IT Business Analyst – AI, Compliance & Infrastructure
Amalfi Outsourcing
Umhlanga, KwaZulu-Natal
This listing does not state a salary. As a guide, it roles in South Africa typically pay R18 000 to R65 000 a month (indicative).
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Job description
Amalfi Outsourcing | USA Night-Shift Campaign | Call Centre / BPO Environment
Join Amalfi Outsourcing and work at the intersection of Business Analysis, IT Infrastructure, Compliance, Security, and Artificial Intelligence.
Amalfi Outsourcing is looking for a technically minded IT Business Analyst to support our technology, compliance, infrastructure, and AI-related initiatives within a dynamic outsourced call-centre environment supporting a USA-based night-shift campaign.
This is an exciting opportunity for someone with a background in Windows/Linux administration and Business Analysis who wants to broaden their experience across IT compliance, AI/ML initiatives, infrastructure, and technology governance.
What You'll Be Working On
IT Compliance & Security
AI & Emerging Technology
Infrastructure & Technical Analysis
What We're Looking For
We're looking for someone who combines technical knowledge, analytical thinking, communication skills, and curiosity about emerging technology.
Essential Experience
- 5+ years of hands-on experience in Windows and Linux administration environments
- Bachelor's degree in Business, Information Systems, Computer Science, or a related field
- 1–3 years of Business Analyst or similar analytical/support experience
- Exposure to SOC 2, ISO 27001, compliance projects and/or AI/ML environments
- Basic understanding of the SOC 2 framework and audit process
- Familiarity with AI/ML concepts and project lifecycles
- Strong requirements-gathering and documentation skills
- Experience with process mapping
- Strong analytical skills and attention to detail
- Excellent written and verbal communication
- Experience with tools such as Jira, Confluence, Excel, and Visio/Lucidchart
- Ability to collaborate effectively while managing your own responsibilities
- Fluent English
It Would Be Great If You Also Have
- Previous exposure to SOC 2, ISO 27001, or PCI-DSS audits
- Knowledge of AI governance
- Familiarity with NIST AI RMF or the EU AI Act
- Experience in a SaaS, technology, BPO, or call-centre environment
- Experience supporting technology in a USA-facing outsourced operation
- Additional language skills
Pay: R15 000,00 - R35 000,00 per month
Education:
- Bachelors (Preferred)
Experience:
- in Windows ,Linux administrative environments.: 5 years (Required)
Work Location: In person
Found on Indeed · Posted 1 weeks ago · Last checked Today
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This listing does not state a salary. As a guide, it roles in South Africa typically pay R18 000 to R65 000 a month (indicative).
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Found on Indeed · Posted 1 weeks ago
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