IT Infrastructure Engineer

At Jonsson Workwear , reliable, secure technology is critical to keeping our business connected and operating at its best. From our stores and support offices to our distribution facilities and manufacturing operations, every part of our business depends on robust infrastructure working seamlessly behind the scenes.

We're looking for an experienced Infrastructure Engineer to join our Technology Team and help maintain, secure and continually improve the infrastructure that supports our growing business. Working closely with the Infrastructure Lead, IT support teams and technology partners, you'll play a key role in ensuring our network, server and security environments remain resilient, available and ready for the future.

If you're passionate about building stable, secure and high-performing technology environments, and enjoy solving complex infrastructure challenges while enabling business success, this is an opportunity to make a meaningful impact.

The Infrastructure Engineer that supports our business will be required to:

• Be the custodian of our infrastructure environment, ensuring the networks, servers, connectivity services and security platforms that underpin our operations remain reliable, secure and available.
• Take a proactive approach to monitoring performance, capacity and availability across our infrastructure landscape, identifying potential risks before they become business-impacting issues.
• Apply strong technical expertise to manage and optimise routing, switching, firewall, VPN, server and virtualisation environments that keep our teams connected and productive.
• Support and enhance our cloud and hybrid infrastructure environments, helping the business leverage modern technologies while maintaining stability and performance.
• Champion infrastructure security by ensuring systems remain protected through effective patch management, vulnerability remediation, access control and security best practices.
• Take ownership of backup, recovery and disaster recovery processes, helping safeguard critical business systems and ensuring continuity when it matters most.
• Demonstrate a methodical and analytical approach when troubleshooting complex infrastructure incidents, identifying root causes and implementing sustainable solutions.
• Maintain accurate and well-structured infrastructure documentation, ensuring technical standards, system configurations and recovery procedures are readily available and up to date.
• Follow governance, change management and security processes with diligence, helping maintain compliance, minimise risk and protect operational stability.
• Partner closely with IT support teams by providing technical guidance and escalation support that enables fast and effective issue resolution across the business.
• Contribute to infrastructure projects, upgrades and technology initiatives that strengthen our capabilities and support future business growth.
• Build strong relationships with technology partners and service providers, ensuring infrastructure services are delivered effectively and aligned with business requirements.
• Continuously look for opportunities to improve performance, resilience, security and operational efficiency, leveraging automation and best-practice solutions to create a smarter and more scalable technology environment.
• Approach every challenge with a mindset of ownership and continuous improvement, ensuring our infrastructure remains fit for purpose as Jonsson Workwear continues to grow and evolve.

In line with Jonsson Workwear's commitment to employment equity, applications from candidates from designated groups, as well as candidates with disabilities, are encouraged.