IT Manager

Duties would include, but are not limited to:

The role is responsible for overseeing all aspects of a company's information technology operations, including planning and implementing IT policies, ensuring the security and efficiency of IT systems, analyzing technology needs, and implementing strategic upgrades to support business goals.

• Overseeing the daily operations of network infrastructure, servers, and systems, including hardware and software maintenance, upgrades, backups as well as maintenance of IT Asset list
• Developing and managing the IT budget, forecasting costs, and ensuring efficient allocation of resources.
• Implementing and maintaining robust security measures to protect data and systems, ensuring compliance with relevant regulations. Ensuring that all group and company policies are adhered to
• Leading IT projects from initiation to completion, including system implementations, upgrades, and migrations
• Researching and evaluating new technologies, hardware, and software to identify potential improvements and cost savings.
• Troubleshooting technical issues, identifying root causes, implementing solutions to minimize downtime as well as assist IT Support calls for group
• Collaborating with other departments to understand business needs and ensure IT initiatives align with strategic goals.
• Developing and maintaining disaster recovery plans to mitigate potential disruptions and data loss.
• Development of SLAs for ITCs in country.
• Develop and execute a travel plan to check that the IT solution in the Countries is optimal and compliant. Thus frequent travel to the Countries may be required.

Qualifications and Experience

• Minimum of 3 – 5 years’ experience in an IT Manager role
• Relevant degree or diploma
• Experience within the Automotive industry is highly advantageous

Requirements

• Excellent communication and interpersonal skills to collaborate with stakeholders across different departments
• Excellent knowledge of technical management, information analysis and of computer hardware/software systems
• Strong technical knowledge across various IT domains like network administration, server management, security protocols, and cloud computing
• Expertise in data centre management and data governance
• Hands-on experience with computer networks, network administration and network installation
• Strong problem solving & interpersonal skills
• Analytical, problem-solving and interpersonal skills to diagnose and resolve complex technical issues
• Project management skills to plan, execute, and monitor IT projects
• Understanding of business operations and ability to align IT strategies with business goals
• Willing and able to travel to East Africa