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Live · posted 1 weeks agoFull-time

IT New Store Delivery Regional Lead - KZN

Dis-Chem Pharmacies Limited

Durban, KwaZulu-Natal

Salary not listed

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

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Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.

Job description

Dis-Chem Pharmacies has an opportunity available for an IT New Store Delivery Regional Squad Lead who will be responsible for coordinating and executing all IT infrastructure related tasks for new store openings, refurbishments, relocations, and expansions within a specific geographic region. This role ensures that IT Installations are planned timeously and effectively, tested, and fully operational before handover to Operations. The position acts as the “on-the-ground” extension of the national delivery function and ensures consistent execution of standards, processes, and timelines

Minimum Requirements

  • Matric (Grade 12); IT-related diploma/certificate preferred (A+, N+, CCNA, Microsoft).
  • 3+ years’ experience IT deployment, retail technology, infrastructure deployment, or similar role. (Construction)
  • Experience supporting or installing POS systems and retail
  • Valid driver’s license and reliable
  • Willingness to travel extensively across the
  • Comfortable working on construction sites during pre-opening

Responsibilities

Regional Planning & Coordination

  • Plan and schedule all IT deployment activities for new stores within the
  • Work closely with the Store Development Teams to ensure alignment of CPA’s and opening dates
  • Conduct site readiness assessments and participate in site meetings during
  • Coordinate with regional teams, contractors, landlords, and store development
Technology Deployment & Installation
  • Oversee installation and configuration of Network (Fibre / ISP / Wireless)
  • Validate network connectivity
  • Conduct pre-opening technology sign-off with Regional IT Ops Vendor & Contractor Oversight
  • Coordinate regional cabling teams, equipment installers, and third-party service providers.
  • Track delivery of hardware, ensure BOM accuracy, and manage equipment

Competencies

  • Basic understanding of Retail IT Systems
  • Ability to read technical project documents, floorplans, and network
  • Strong organizational and project coordination
  • Excellent stakeholder communication and customer service
  • Ability to work independently and manage multiple simultaneous
  • High attention to detail and strong problem-solving
  • Ability to work under pressure, especially during opening

Key Performance Indicators

  • Contribution to culture, accountability, engagement, and continuous improvement
  • % of stores delivered on time and on schedule
  • % of stores delivered within budget
  • Store readiness at opening (zero critical IT issues)
  • Reduction in post-opening incidents (early-life support issues)
  • Deployment cycle time per store

Special Conditions of Employment:

  • South African citizen
  • MIE, clear criminal and credit
  • Driver’s license and/or own reliable transport

Remuneration and benefits:

  • Market related salary
  • Medical aid
  • Provident fund
  • Staff account

ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.

Found on Indeed · Posted 1 weeks ago · Last checked 3 days ago

Good to know

What does this customer service job pay?

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Do I need experience for customer service jobs in Durban?

Many customer service roles in Durban are open to candidates with little or no experience. Read the listing for its exact requirements.

How do I apply for this job?

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Found on Indeed · Posted 1 weeks ago

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