IT Project Coordinator (Full time)

Job Description
Scale Shore Consulting is looking for a highly organised and proactive Project Coordinator to manage connectivity and mobile provisioning projects, including broadband, leased lines, and mobile connectivity. The role is responsible for coordinating project activities, scheduling, stakeholder communication, and ensuring project milestones and deadlines are met.

This position will assist with and take ownership of aspects of project budgeting, scheduling, scope management, and project planning, ensuring high-quality delivery and excellent customer experience throughout the project lifecycle.

Duties and Responsibilities

• Assist in the development and maintenance of project management documentation, including budgets, schedules, scope statements, and project plans
• Coordinate the planning and allocation of broadband, leased line, and mobile connectivity services
• Act as a liaison between internal stakeholders, external suppliers, and customers throughout the project lifecycle
• Own and manage aspects of project budgeting, scheduling, scope control, and delivery tracking
• Create and maintain short- and long-term project plans, including milestone tracking and deadline management
• Ensure all internal systems are kept up to date with accurate order and project progression information
• Monitor multiple orders simultaneously, ensuring accuracy, compliance, and timely delivery
• Identify risks, delays, and dependencies, escalating where necessary to ensure successful outcomes

Knowledge, Skills and Abilities Required

To perform successfully in this role, the candidate should demonstrate the following:

• 1–3 years’ demonstrable experience in a project coordination or provisioning environment
• Experience in telecom or broadband provisioning, ideally within a service provider environment
• Strong ability to manage multiple orders concurrently with high attention to detail
• Excellent time management and prioritisation skills
• Strong organisational and planning capabilities
• Ability to work collaboratively across multiple departments and stakeholder groups
• Knowledge of PMO processes and procedures
• Good understanding of IT and communication systems
• Proficient with order management software and/or ITSM systems
• Strong written and verbal communication skills, with a customer-focused approach
• Exposure to ITIL frameworks and best practices (advantageous)

Personal Attributes

• Empathetic and customer-focused
• Passionate about service delivery and quality
• Collaborative and adaptable
• Results-driven with strong accountability

Benefits

• 21 consecutive days annual leave plus 8 bank holidays
• Loyalty holiday scheme
• Team building days, wellness initiatives, and team incentives

Job Type: Full-time

Pay: R20 000,00 per month

Ability to commute/relocate:

• Cape Town, Western Cape: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Project Coordinatior: 2 years (Required)
• Telecomunications: 2 years (Required)

Work Location: In person