ClosedFull-time

IT Senior Technical Engineer

METAIR INVESTMENTS LIMITED

Durban, KwaZulu-Natal

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This listing does not state a salary. As a guide, it roles in South Africa typically pay R18 000 to R65 000 a month (indicative).

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IT roles span help desk, support, networking and software development, and remain one of SA's most in-demand and best-paid skill areas.

Job description

Provide support and management of all Microsoft services within the Microsoft 365 Admin Centre and maintain and monitor service health within the Microsoft Admin Centre.

Provide support for firewall related queries and perform maintenance tasks, including VPN configuration and troubleshooting. Ensure that best practices are applied and followed to all aspects of the environment (Network, Server, Firewall, Access Controls, Applications)

Continuously monitor SOC alerts, anomalies and based on severity, potential impact prioritize actions.

Track vendor performance against SLA's and KPI's. Act as primary liaison between the vendor and internal customer.

Generate regular reports on environment health, performance, capacity and security.

Maintain detailed documentation of Hardware and Systems configurations, processes and procedures.

Grade 12 (Essential)
Microsoft Server, Network and Firewall Certification (Essential)
Certificate in A+ and N+ (Essential)
IT Certification/Diploma (Preferred)
3 Years installing and configuring Switches.
3 years configuring and supporting Firewall.
5 Years supporting LAN and WAN.
3 Years supporting Exchange and O365.
3 Years supporting Mail Security System
3 years with installing and configuring server hardware.

Found on Indeed · Posted 4 weeks ago · Last checked 3 weeks ago

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What does this it job pay?

This listing does not state a salary. As a guide, it roles in South Africa typically pay R18 000 to R65 000 a month (indicative).

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Found on Indeed · Posted 4 weeks ago