IT Specialist lead
Metso
Centurion, Gauteng
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
Our world depends on rocks, minerals, metals and other raw materials – the building blocks of modern society. As an industry leader, Metso helps transform these essential materials to enable sustainable modern life.
Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet growing demand while driving the industry toward a more sustainable use of the earth’s natural resources.
Join nearly 18,000 Metsonites worldwide, each bringing unique expertise and experience to positive change. At Metso, you’re supported by a growth culture built on safety, wellbeing, inclusion and collaboration.
This is your opportunity to make an impact and rise above the possible.
Job posting end date: 09/02/2026
Metso is seeking a proactive and business-oriented IT (Information Technology) Specialist to support technology initiatives across South Africa. This role is ideally suited for an experienced IT professional who enjoys working with people, managing projects, coordinating vendors and driving business improvements through technology.
The position focuses on project delivery, stakeholder engagement, business process improvement, vendor coordination, asset management and ensuring successful execution of IT initiatives. While a solid understanding of IT infrastructure and applications is required, this is not a deeply technical engineering role.
The successful candidate will act as a bridge between business teams, vendors, and global IT functions to ensure technology solutions support operational and strategic business objectives.
In this position, you will report to the Country IT Manager – Africa, Middle East & Türkiye .
This position is mainly based in Centurion , Gauteng
TEAM YOU’LL BELONG TO
You will be part of the IT Team and work closely with internal and external stakeholders, such all Global IT Personnel , mainly Global IT Service Owners and Regional IT Team Members , Global IT Suppliers and in Country Level IT Services Providers and Suppliers .
WHAT YOU WILL DO
Infrastructure Management
Design, implement, maintain, and improve IT infrastructure solutions
Support and manage:
Microsoft 365
Azure environments
Active Directory
Networking (LAN, WAN, Wi-Fi, SD-WAN)
Servers and storage systems
Backup and disaster recovery solutions
Cybersecurity controls
End-user computing platforms
Monitor system health and proactively identify risks and improvement opportunities
Participate in infrastructure modernization and cloud transformation initiatives
Coordinate infrastructure incidents with global support teams and vendors
Ensure security, compliance, and operational stability
Application Management
Support and manage local, regional, and global business applications
Coordinate application upgrades, testing, deployments, and releases
Troubleshoot complex application and integration issues
Participate in application selection and implementation projects
Support system integrations and ensure data integrity across platforms
Work closely with business stakeholders to optimize system usage and process efficiency
Business Analysis & Stakeholder Engagement
Act as the primary IT contact for assigned business units
Gather, analyze, and document business requirements
Translate business requirements into practical technical solutions
Conduct workshops, solution demonstrations, and user engagement sessions
Identify opportunities for:
Process automation
Digital transformation
Operational efficiency improvements
Cost optimization
Build strong relationships with business leadership and key stakeholders
Project Management Responsibilities
The successful candidate will lead and deliver IT projects from initiation to closure, ensuring projects are completed on time, within budget, and in accordance with business requirements and IT governance standards. Responsibilities include:
Defining project scope, objectives, requirements, risks, and success criteria
Developing project plans, schedules, budgets, resource plans, and stakeholder communication plans
Managing project delivery, vendors, stakeholders, risks, issues, and change requests
Monitoring project progress and providing regular status reporting to business and IT leadership
Ensuring compliance with Metso project management methodologies, governance frameworks, documentation standards, and audit requirement
Vendor & Asset Management
Manage relationships with local IT service providers and suppliers
Monitor vendor performance and SLA compliance
Support procurement processes and vendor onboarding
Maintain IT asset records and CMDB accuracy
Ensure proper lifecycle management of all IT assets
Support internal and external audits
WHO YOU ARE
Education & Experience:
Matric (Grade 12)
Degree or equivalent experience with the role advertised
Minimum 10-15 years of hands-on IT experience
Minimum 8-10 years of proven IT Project Management experience
Demonstrated experience delivering medium to large-scale IT projects from start to finish
Strong business analysis and stakeholder management experience
Experience managing external vendors and service providers
Valid driver's license and willingness to travel when required
The position will be awarded based on merit, qualifications, experience, and demonstrated competencies
HARD AND SOFT SKILLS THAT ARE ESSENTIAL FOR THIS ROLE
Technical Requirements
Candidates must demonstrate practical experience in several of the following:
Infrastructure
Microsoft 365 Administration
Azure Administration
Active Directory
Endpoint Management (Intune preferred)
Windows Server
Networking and Security
Backup and Disaster Recovery
Cloud Technologies
Applications
SharePoint Online
Systems Integration
Business Process Automation
Project Management
Project Planning
Budget Management
Risk Management
Change Management
Resource Planning
Stakeholder Management
Executive Reporting
Governance and Compliance
Essential Competencies
We are seeking an individual who can demonstrate:
Strong technical troubleshooting skills
Excellent project management capability
High levels of accountability and ownership
Strong analytical and problem-solving ability
Executive-level communication skills
Ability to challenge the status quo and drive improvements
Strong vendor management capability
Excellent documentation skills
Strong organizational skills
Ability to work independently with minimal supervision
Ability to manage multiple priorities in a fast-paced environment
WHAT'S IN IT FOR YOU
An inspiring purpose - Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there's a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change
Compensation and rewards - Global incentive program tied to business and performance targets
Hybrid working possibilities - While we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment
A thriving culture - We are committed to developing an inclusive culture that ena
Good to know
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This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
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