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IT Specialist lead

Metso

Centurion, Gauteng

Salary not listedFull-time · Posted 2 days ago

Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Job description

Our world depends on rocks, minerals, metals and other raw materials – the building blocks of modern society. As an industry leader, Metso helps transform these essential materials to enable sustainable modern life.

Our solutions and services support everything from renewable energy and electrification to the infrastructure and digital economy shaping our future. Together, we help our customers meet growing demand while driving the industry toward a more sustainable use of the earth’s natural resources.

Join nearly 18,000 Metsonites worldwide, each bringing unique expertise and experience to positive change. At Metso, you’re supported by a growth culture built on safety, wellbeing, inclusion and collaboration.

This is your opportunity to make an impact and rise above the possible.

Job posting end date: 09/02/2026

Metso is seeking a proactive and business-oriented IT (Information Technology) Specialist to support technology initiatives across South Africa. This role is ideally suited for an experienced IT professional who enjoys working with people, managing projects, coordinating vendors and driving business improvements through technology.

The position focuses on project delivery, stakeholder engagement, business process improvement, vendor coordination, asset management and ensuring successful execution of IT initiatives. While a solid understanding of IT infrastructure and applications is required, this is not a deeply technical engineering role.

The successful candidate will act as a bridge between business teams, vendors, and global IT functions to ensure technology solutions support operational and strategic business objectives.

In this position, you will report to the Country IT Manager – Africa, Middle East & Türkiye .

This position is mainly based in Centurion , Gauteng

TEAM YOU’LL BELONG TO

You will be part of the IT Team and work closely with internal and external stakeholders, such all Global IT Personnel , mainly Global IT Service Owners and Regional IT Team Members , Global IT Suppliers and in Country Level IT Services Providers and Suppliers .

WHAT YOU WILL DO

Infrastructure Management

Design, implement, maintain, and improve IT infrastructure solutions

Support and manage:

Microsoft 365

Azure environments

Active Directory

Networking (LAN, WAN, Wi-Fi, SD-WAN)

Servers and storage systems

Backup and disaster recovery solutions

Cybersecurity controls

End-user computing platforms

Monitor system health and proactively identify risks and improvement opportunities

Participate in infrastructure modernization and cloud transformation initiatives

Coordinate infrastructure incidents with global support teams and vendors

Ensure security, compliance, and operational stability

Application Management

Support and manage local, regional, and global business applications

Coordinate application upgrades, testing, deployments, and releases

Troubleshoot complex application and integration issues

Participate in application selection and implementation projects

Support system integrations and ensure data integrity across platforms

Work closely with business stakeholders to optimize system usage and process efficiency

Business Analysis & Stakeholder Engagement

Act as the primary IT contact for assigned business units

Gather, analyze, and document business requirements

Translate business requirements into practical technical solutions

Conduct workshops, solution demonstrations, and user engagement sessions

Identify opportunities for:

Process automation

Digital transformation

Operational efficiency improvements

Cost optimization

Build strong relationships with business leadership and key stakeholders

Project Management Responsibilities

The successful candidate will lead and deliver IT projects from initiation to closure, ensuring projects are completed on time, within budget, and in accordance with business requirements and IT governance standards. Responsibilities include:

Defining project scope, objectives, requirements, risks, and success criteria

Developing project plans, schedules, budgets, resource plans, and stakeholder communication plans

Managing project delivery, vendors, stakeholders, risks, issues, and change requests

Monitoring project progress and providing regular status reporting to business and IT leadership

Ensuring compliance with Metso project management methodologies, governance frameworks, documentation standards, and audit requirement

Vendor & Asset Management

Manage relationships with local IT service providers and suppliers

Monitor vendor performance and SLA compliance

Support procurement processes and vendor onboarding

Maintain IT asset records and CMDB accuracy

Ensure proper lifecycle management of all IT assets

Support internal and external audits

WHO YOU ARE

Education & Experience:

Matric (Grade 12)

Degree or equivalent experience with the role advertised

Minimum 10-15 years of hands-on IT experience

Minimum 8-10 years of proven IT Project Management experience

Demonstrated experience delivering medium to large-scale IT projects from start to finish

Strong business analysis and stakeholder management experience

Experience managing external vendors and service providers

Valid driver's license and willingness to travel when required

The position will be awarded based on merit, qualifications, experience, and demonstrated competencies

HARD AND SOFT SKILLS THAT ARE ESSENTIAL FOR THIS ROLE

Technical Requirements

Candidates must demonstrate practical experience in several of the following:

Infrastructure

Microsoft 365 Administration

Azure Administration

Active Directory

Endpoint Management (Intune preferred)

Windows Server

Networking and Security

Backup and Disaster Recovery

Cloud Technologies

Applications

SharePoint Online

Systems Integration

Business Process Automation

Project Management

Project Planning

Budget Management

Risk Management

Change Management

Resource Planning

Stakeholder Management

Executive Reporting

Governance and Compliance

Essential Competencies

We are seeking an individual who can demonstrate:

Strong technical troubleshooting skills

Excellent project management capability

High levels of accountability and ownership

Strong analytical and problem-solving ability

Executive-level communication skills

Ability to challenge the status quo and drive improvements

Strong vendor management capability

Excellent documentation skills

Strong organizational skills

Ability to work independently with minimal supervision

Ability to manage multiple priorities in a fast-paced environment

WHAT'S IN IT FOR YOU

An inspiring purpose - Enabling sustainable modern life. Minerals and metals are the backbone of essential functions in the modern world. However, there's a pressing need for more sustainable solutions to collect and process them. At Metso, you get to be part of transforming the industry and making a positive change

Compensation and rewards - Global incentive program tied to business and performance targets

Hybrid working possibilities - While we are big advocates of meeting and collaborating in person, we believe in fostering a flexible work environment

A thriving culture - We are committed to developing an inclusive culture that ena

Good to know

What does this customer service job pay?

This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).

Do I need experience for customer service jobs in Centurion?

Many customer service roles in Centurion are open to candidates with little or no experience. Read the listing for its exact requirements.

How do I apply for this job?

Tap "Apply on Indeed" to open the original listing, where you can read the full description and apply directly. JobsZA never charges you to apply, and you should never pay money to get a job.

Found on Indeed · Posted 2 days ago

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