IT Support: Desktop

Oceana Group Limited

Cape Town, Western Cape

Salary not listedFull-time · Posted 1 weeks ago

IT roles span help desk, support, networking and software development, and remain one of SA's most in-demand and best-paid skill areas.

This listing does not state a salary. As a guide, it roles in South Africa typically pay R18 000 to R65 000 a month (indicative).

Job description (preview)

Purpose of the Role To provide first line of support for local and remote users. Responsible for handling incoming telephone calls, email communications, creating trouble tickets and to assist on users requests (or escalate as required). Key Job Outputs: · Effective end-to-end management and resolution of incidents and problems · Adherence to defined targets, procedures, standards and measures for quality and customer satisfaction · Minimisation of preventable incidents · Up to date knowledge a…

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What does this it job pay?

This listing does not state a salary. As a guide, it roles in South Africa typically pay R18 000 to R65 000 a month (indicative).

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Found on Adzuna · Posted 1 weeks ago