Junior Pharmacy Assistant

Company Description

Adonai Life Pharmacy is a community-focused pharmacy committed to delivering safe, accurate, and accessible pharmaceutical care. Based in Umhlanga, the pharmacy serves a diverse patient population with an emphasis on personalized service and patient education. Adonai Life Pharmacy strives to maintain high professional standards, efficient operations, and a welcoming environment for clients and team members. The organization values integrity, accountability, and continuous improvement in all aspects of its service. Team members are encouraged to contribute ideas that enhance patient care and pharmacy performance.

Junior Pharmacy Assistant

Introduction

Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to company's Standard Operating Plans (SOPs). To focus on the administration of scripts to provide general dispensing duties with the emphasis on patient satisfaction

Duties & Responsibilities

Job Objectives:

Responsibilities

· Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines

· Administration of scripts and or any other claiming/capturing related procedure

· Accurate and complete handling of all profiles worked on

· Interact with health care professionals where needed

· Problem solving and follow up of queries

Duties

· Interact with customers via telephone or other means regarding medication and Healthcare Services

· Accurate capturing of scripts received at the Central Pharmacy centre

· Handling of queries regarding prescriptions

· Patient Profile management

· Assist with Chronic authorizations

· Liaison with all other departments

· Ad hoc requirements as per operational requirements

Knowledge:

· Product knowledge (including OTC)

· SAPC and relevant legal knowledge

· Sound knowledge of the chronic authorization process and procedures

· Customer service orientated

· Ethical working practice and compliance

Skills:

· Computer literacy (MS Office)

· Customer service orientated

· Team Player

· Integrity

· Accuracy and attention to detail

· Computer literacy (MS Office)

· Must be bilingual (with English being one of the requirements

· Must be able to work with patients and be adaptable to assist with various departmental duties

· Be able to use initiative in order to provide patient satisfaction

· Effective time management skills

· Adaptability

· Positive attitude

· Be able to work under pressure

Competencies:

Essential

· Adhering to Principles and Values

· Working with People

Delivering Results and Meeting Customer Expectations

Desired Experience & Qualification

Experience:

· Minimum 1 year in the role of Pharmacist Assistant.

Education:

· Further Education and Training Certificate Pharmacist Assistance (Essential)

Kindly note only applicants who meet the minimum requirements will be contacted.

Pay: R7 000,00 - R10 000,00 per month

Work Location: In person