Junior Product Design
BABYLONSTOREN
Stellenbosch, Western Cape
Customer service roles in retail, banking and BPO reward strong communicators and are a common entry point for matriculants.
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Job description
Junior Product Design
Candide is an AI-first tech company based at Babylonstoren in the Cape Winelands, with a second office in the UK. We build the digital products behind some of the world's most celebrated hospitality and lifestyle estates – Babylonstoren, The Newt in Somerset, Vignamaggio, and others. Our office sits on the Babylonstoren estate itself, surrounded by gardens, mountains, and farm-to-table food. We design, build and maintain eCommerce platforms, mobile apps, admissions and membership systems, booking engines, and brochure websites. Our team is small but high-impact, working across a portfolio of luxury brands that people genuinely love.
Role Description
As Junior Product Designer, you'll work across all user-facing aspects of Candide's digital products. Through research, you'll build a deeper understanding of the cohorts our products serve and spot opportunities to simplify and elevate the experience. We want you designing things that are truly intuitive, a delight to use, and held to the standard our estates are known for.
What We're Looking For
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1–3 years of experience in product design, UI/UX, or a closely related field
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Fluent in Afrikaans and English
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A portfolio that shows your thinking, not just your final screens – we want to see the problem, your process, and the trade-offs you made along the way
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Confident working in Figma day-to-day
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A sharp eye for detail and an instinct for when something looks and feels right
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Curiosity about how AI tools can speed up or improve parts of the design process
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Collaborative and enjoys working as part of a team
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Eager to learn and continuously improve
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Good communicator, able to ask questions and raise issues early
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Comfortable presenting and defending your decisions to a cross-functional team
Key Responsibilities
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Working directly with the design team, product owners and engineers to help build our products and services
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Understanding the needs of our customers, bringing these to life for your teammates and using them to inform your work
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Ensuring consistency in the digital expression of our sister estate brands
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Designing new user journeys and iterating on existing ones to constantly improve our products and services
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Refining interfaces and interactions to create slick, user friendly experiences across our products
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Identifying quick wins or opportunities for driving conversion rates
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Using and following our multi-brand design system consistently across your work, flagging gaps or inconsistencies as you find them
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Moving quickly, testing ideas at scale and iterating
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Embracing AI-first tools across the design process – from research to handoff – and helping us find faster, better ways of working
Perks & Benefits
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Daily catered lunch
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Flexible working hours — core hours are 9am to 3pm
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Choice of equipment (most of us use Apple)
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Generous training and conference budget
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30% discount at Babylonstoren — online shop, hotel, spa, and farm shops
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Arranged admission to Babylonstoren for you, and immediate family
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Access to Babylonstoren's recreation centre, gym, swimming pool, and studios
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Quarterly socials and team building
Good to know
What does this customer service job pay?
This listing does not state a salary. As a guide, customer service roles in South Africa typically pay R7 000 to R17 000 a month (indicative).
Do I need experience for customer service jobs in Stellenbosch?
Many customer service roles in Stellenbosch are open to candidates with little or no experience. Read the listing for its exact requirements.
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