Junior Retail Advisor

Join the Burnt Studios Retail Team

At Burnt Studios, we believe that the best retail experiences come from people who live the lifestyle — not just sell the product. We’re looking for team members who embody our values, understand our customers, and share our commitment to elevating retail in South Africa.

If you're an athlete, runner, cyclist, trainer, fashionista or someone who loves Burnt because it’s part of your daily life, we want to hear from you. And if you're a passionate retail professional who’s determined to help lift the standard of retail in South Africa, you’ll fit right in.

We’re building a team that represents excellence, authenticity, and the Burnt community — a team capable of delivering a global-standard retail experience.

If you believe you are among the best in your field, we encourage you to apply. Our team can’t wait to meet driven individuals who want to grow, contribute, and help redefine the future of retail with us.

Junior Retail Advisor – Mall of Africa

We are looking for an energetic, customer-focused, and sales-driven individual to join the Burnt Studios team at Mall of Africa.

As a Junior Retail Advisor, you will be responsible for creating exceptional customer experiences, maintaining high store standards, and contributing to the overall success of the store. This role is ideal for someone who enjoys working with people, thrives in a fast-paced environment, and is eager to grow within a premium retail brand.

We are looking for someone who takes pride in their work, represents the brand professionally, and is committed to delivering outstanding service every day.

Key Responsibilities

• Deliver exceptional customer service and create memorable shopping experiences.
• Drive sales by confidently assisting customers and recommending suitable products.
• Maintain high standards of store presentation, cleanliness, and organisation.
• Assist with stock replenishment and general store operations.
• Process customer transactions accurately and efficiently.
• Work collaboratively with the team to achieve daily and monthly store goals.
• Uphold Burnt Studios brand standards and maintain a professional appearance at all times.

What We’re Looking For

• Someone with previous retail experience and a passion for customer service.
• A punctual and reliable individual with a strong work ethic.
• A confident communicator who enjoys engaging with customers.
• A solution-oriented individual who remains positive when facing challenges.
• Someone who can adapt quickly and perform efficiently during busy trading periods.
• A team player who is motivated to contribute to a high-performing store environment.

Skills & Competencies

• Strong communication and interpersonal skills.
• Good sales ability and confidence when engaging with customers.
• Excellent customer service and relationship-building skills.
• Strong punctuality and time management.
• Ability to work efficiently during long trading hours and peak periods.
• Comfortable using basic retail systems and technology.
• Professional, well-presented, and brand-conscious.

Values We Look For

• Respect, professionalism, and integrity.
• A positive attitude and strong sense of accountability.
• Self-motivation and a willingness to learn.
• A collaborative and team-oriented mindset.
• Openness to feedback and continuous improvement.
• Energy, enthusiasm, and a genuine passion for retail.

Experience & Qualifications

• Previous retail experience is required.
• Experience in a customer-facing or sales-focused environment will be advantageous.
• Grade 12 / Matric will be advantageous but is not essential.

Why Join Burnt Studios?

• Join one of South Africa’s fastest-growing retail brands.
• Work in a culture focused on excellence, growth, and community.
• Develop your retail and sales skills within a premium brand environment.
• Be part of a passionate and ambitious team.
• Access opportunities for future growth within the business.

If you believe you have what it takes to join one of South Africa’s most exciting and fast-growing retail brands, we would love to hear from you.